Credit & Collections Specialist
Kaseya
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Kaseya is looking for a driven and detail-oriented Credit and Collections Specialist to join our Finance team in Miami. If you're passionate about resolving account discrepancies, building strong client relationships, and driving results in a fast-paced environment, we want to hear from you!
What You’ll Do:
- Manage and resolve outstanding invoices and delinquent accounts.
- Work directly with clients to negotiate payment terms aligned with company policies.
- Collaborate with Sales Support, Customer Service, and Accounts Receivable to reconcile accounts.
- Serve as the escalation point for payment disputes and recommend write-offs or adjustments.
- Audit and analyze aging reports and track collection efforts.
- Initiate external collection processes for unresolved accounts when necessary.
What We’re Looking For:
- Experience in collections, credit, or accounts receivable.
- MUST have 2+ years of experience in collection environment
- Strong communication and negotiation skills.
- Ability to analyze financial data and resolve discrepancies.
- Comfortable working independently and cross-functionally.
Why Kaseya?
- Global leader in IT and security management solutions.
- Career growth opportunities—90% of our managers are promoted from within.
- Dynamic, collaborative, and high-performance culture.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.