ABOUT KASEYA:

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Our best-in-class technologies empower organizations to efficiently manage and secure IT systems, driving sustained business success.

Since our founding in 2000, Kaseya has achieved strong double-digit growth, backed by Insight Venture Partners, a leading global private equity firm. We serve customers in over 20 countries, managing more than 15 million endpoints. To learn more about our solutions and culture, visit Kaseya.

WHAT YOU’LL DO:

As the Threat Incident Response Manager, you will oversee cybersecurity incidents, manage security workflows, and collaborate with cross-functional teams to ensure robust security practices. Your role will include proactive threat hunting, malware analysis, and the development of security protocols. You will lead the Cybersecurity Incident Response Team, serving as the Incident Commander during security events, and driving improvements across processes and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Incident Management and Communication:

  • Serve as the Incident Commander for security incidents.
  • Collaborate with stakeholders to ensure swift and effective remediation.
  • Provide timely and accurate incident reports to relevant parties.

• Proactive Threat Detection:

  • Conduct threat hunts to identify malicious activities.
  • Analyze suspicious files using sandbox environments and basic static methods.

• Operational Oversight:

  • Manage the Cybersecurity Incident Response Team’s processes and service deliverables.
  • Ensure documentation of events, alert workflows, and incident sorting.

• Cross-Department Collaboration:

  • Work with IT, compliance, and legal teams to ensure a unified security approach.
  • Communicate security issues and recommendations to senior management.

• Process Improvement and Strategy:

  • Implement improvements based on After-Action Reports (AARs) and audit findings.
  • Continuously enhance security processes, technologies, and strategies.

• Budget and Resource Management:

  • Oversee the department’s budget, ensuring cost-effective resource utilization.
  • Develop and track Key Performance Indicators (KPIs) to measure success.

WHAT WE ARE LOOKING FOR:

We need an experienced security leader with a passion for incident response and proactive threat management. You must have effective communication, project management skills, and demonstrated expertise in cybersecurity operations.

GENERAL QUALIFICATIONS AND EXPERIENCE:

• Educational Background:

  • Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Certifications:

  • Relevant certifications such as BTL2, MSCE, GCFR, GSIH, GCFA.
  • Cross-domain certifications like CCNP, Network+, Linux+, CISA.

• Experience:

  • 8+ years in information security, with a focus on monitoring and detection.
  • 3+ years in advanced positions, such as Senior Analyst or Project Lead.

WHAT YOU’LL BRING:

• Leadership and Expertise:

  • Operational oversight of cybersecurity processes and deliverables.
  • Advanced knowledge across multiple security domains.
  • Strong understanding of professional concepts and best practices.

• Technical Acumen:

  • Expertise in security workflows, threat detection, and response protocols.
  • Proficiency in managing cross-functional teams and projects.