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Product Owner

Kaseya

Kaseya

Product
Miami, FL, USA
Posted on Nov 9, 2024

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

We are seeking a Junior Product Manager/Product Owner with a focus on endpoint security to join our product team. This role is ideal for someone who thrives in managing day-to-day product operations, including bug triage, release coordination, documentation management, and Jira upkeep. You will collaborate closely with cross-functional teams to ensure the smooth delivery of features and fixes that enhance our endpoint security product offerings.
Key Responsibilities
• Product Backlog & Bug Triage: Manage the product backlog, prioritize endpoint security features and bug fixes, and ensure timely triage and resolution of issues.
• Release Management: Oversee release schedules, coordinating with development and QA teams to ensure timely delivery of high-quality software.
• Jira Hygiene: Maintain organized and up-to-date Jira boards, ensuring tasks are well-documented, prioritized, and on track.
• Documentation Management: Ensure all product documentation is up to date and reflects the latest features, changes, and releases.
• Collaboration & Stakeholder Communication: Work with engineering, QA, and support teams to facilitate smooth collaboration and clear communication of goals.
Qualifications
• 1-3 years of product management or product ownership experience, preferably in endpoint security.
• Familiarity with bug triage, release management, and Jira.
• Experience managing and updating product documentation.
• Solid understanding of endpoint security principles and challenges within the industry.
• Strong organizational skills and experience with Agile methodologies (Scrum/Kanban).
• Excellent communication and collaboration skills, with the ability to work effectively across teams.
Preferred Characteristics
• Customer-Centric Mindset: A deep understanding of customer needs and how to deliver value through the product.
• Analytical Thinking: Strong problem-solving skills with the ability to make data-driven decisions.
• Leadership & Initiative: Ability to take ownership of product initiatives and drive them forward.
• Adaptability: Comfortable in a fast-paced environment with evolving priorities.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.