Program Manager
Kaseya
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
As a Program Manager for Strategic Projects within the Product Operations team, you will play a critical role in driving and executing high-impact initiatives that support the company’s product strategy and operational efficiency. You will collaborate closely with cross-functional teams, including Product, Engineering, Marketing, Sales, Customer Support, and Operations, to ensure alignment, timely execution, and delivery of key projects that support strategic objectives.
ESSENTIAL RESPONSIBILITIES
• Program Management: Lead the planning, execution, and delivery of multiple strategic projects across the product operations landscape, ensuring all objectives and timelines are met.
• Cross-functional Leadership: Act as the primary liaison between stakeholders from different departments to ensure clear communication, alignment on goals, and smooth project execution.
• Strategic Planning: Partner with leadership to identify and prioritize high-impact projects aligned with company objectives. Translate business goals into actionable project plans.
• Process Optimization: Identify opportunities to improve operational processes, workflows, and collaboration across product teams, driving operational excellence.
• Risk Management: Identify potential risks to project delivery, implement mitigation strategies, and provide regular status updates to stakeholders.
• Performance Tracking: Develop and monitor KPIs to assess the success and performance of the strategic initiatives and drive continuous improvement.
• Stakeholder Communication: Facilitate regular check-ins, presentations, and reports to update senior leadership and stakeholders on the status of strategic projects.
• Resource Management: Coordinate with cross-functional teams to allocate resources and ensure that project teams are adequately supported.
QUALIFICATIONS
• Bachelor’s degree in business, operations, project management, or related field.
• 5+ years of experience in program or project management, ideally within the Product organization or a related function.
• Strong understanding of product management processes, agile methodologies, and product life cycles.
• Proven experience in managing cross-functional teams and delivering complex projects on time and within scope.
• Excellent communication, leadership, and organizational skills.
• Ability to navigate ambiguity and prioritize multiple initiatives in a fast-paced environment.
• Proficiency with project management tools (e.g., JIRA, Confluence, Asana) and data analysis tools.
Preferred Qualifications
• Master’s Degree
• PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum.
• PMP is a plus.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.