Process Improvement Specialist / ERP Implementation Analyst

Job Description:

Are you a process-savvy innovator with a passion for optimization? Join our dynamic team as a Process Improvement Specialist! In this exciting role, you’ll be at the forefront of transforming organizational processes within our Procure to Pay (P2P) organization. You’ll have the opportunity to make a significant impact by ensuring that our processes are not only efficient and standardized but also aligned with our strategic goals.

As a key player in our organization, you’ll engage with team members at all levels, gathering insights and driving improvements that enhance productivity and quality. If you’re ready to bring your analytical prowess and creativity to the table, we want to hear from you!

ABOUT KASEYA:

Kaseya is the leading provider of complete IT Infrastructure and Security Management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com, and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya closed on the acquisition of Datto, Inc., on June 23, 2022. Learn more about the acquisition, here.

Kaseya closed on the acquisition of ConnectBooster on October 5, 2022. Learn more about the acquisition, here.

Key Responsibilities:

- Process Mapping: Dive deep into current processes to analyze and document workflows, pinpointing areas ripe for improvement.

- Policy Development: Craft and refine organizational policies that ensure compliance and drive operational efficiency.

- SOP and Work Instruction Development: Design, review, and maintain Standard Operating Procedures (SOPs) and work instructions that provide clarity and consistency across the organization.

- Project Support: Collaborate with diverse project teams, lending your expertise in P2P to ensure processes within business systems (ERP) are optimized, best-in-class/industry standard, and aligned with project goals.

- Continuous Improvement: Identify and implement opportunities for process enhancements, increasing productivity and overall quality.

- Training and Communication: Lead training sessions and effectively communicate process changes to stakeholders, fostering a culture of continuous learning.

- Compliance and Quality Assurance: Uphold regulatory requirements and quality standards across all processes, ensuring excellence at every step.

- Control Identification and Documentation: Identify and document controls within processes to mitigate risks and promote compliance.

Qualifications:

• Education: Bachelor’s degree in business administration, Industrial Engineering, or a related field.
• Experience: 3-5 years in process improvement, policy development, or a related field, preferably in a hardware manufacturing environment.
• Expertise: Subject Matter Expert (SME) in P2P processes.
• Expertise: Subject Matter Expert (SME) in ERP systems, preferably NetSuite and/or Oracle.
• Skills: Strong analytical skills, exceptional attention to detail, and excellent communication abilities; proficient in process mapping tools like Lucid chart or Visio.

Key Competencies:

• Analytical Thinking: Sharp ability to dissect complex processes and unveil opportunities for enhancement.
• Attention to Detail: Meticulous documentation skills, ensuring clarity in policies and instructions.
• Communication: Strong communicator, capable of conveying changes effectively and training diverse stakeholders.
• Project Management: Skilled at juggling multiple projects while maintaining focus on quality and timelines.
• Problem-Solving: Proactive and resourceful in identifying challenges and implementing effective solutions.
• Control Identification: Experienced in pinpointing and documenting controls to bolster compliance and minimize risk.

Location:

This position is 100% in our Miami, FL office.

Why Join Us?

- Be part of a forward-thinking team committed to continuous improvement.

- Make a tangible impact on our operations and the future of our organization.

- Enjoy a collaborative and inclusive work environment that values your input.

If you’re ready to leverage your expertise in P2P processes to drive meaningful improvements in a thriving organization, apply today! Your journey towards making a difference starts here.