GREAT opportunity to grow with rapidly growing company, Kaseya. This position has high visibility in the company. Kaseya is looking for a Lead Product Owner to drive standards and governance across all the supply chain and order management Oracle ERP applications. Working closely with the business partners / business to support and deliver system solutions. This will require thorough understanding of end-to-end business processes of Supply Chain Modules. The person will provide hands on guidance on business requirements development, support, system design and delivery., leading the maintenance and development for all their products/systems/areas. This role will drive innovation, business process, requirements, and motivate cross functional teams across IT and the business functions. This role will set strategy/architecture direction, IT roadmaps, technical standards, and be a visible business partner, focusing on delivery customer-centric solutions. This role will need to be in the detail, and often act as a business leader, owning data governance, process flows, customer experience, etc. As part of our supply chain and operations team, you will utilize Oracle applications to help our customers address a variety of strategic operations challenges and create sustainable change and continuous process improvement to maximize opportunities and create value throughout the enterprise.

We are looking for someone who is self-motivated and a creative thinker with the ability to grasp concepts quickly, well versed with supply chain and order management. You are responsible for creating an exceptional experience through a customer-centric approach with responsibility for the following duties:

· Manage and innovate Kaseya supply chain and order business process and back-office systems.

· Implement and Support Oracle Cloud SCM production systems.

· Work with the cross-functional stakeholders to gather business requirements, document those and do fit gap analysis.

· Engage business users spanning multiple business units and ensure cohesive articulation of business goals and processes to ensure effective technology solutions.

· Do system configurations, create functional design documents, develop and document test scripts.

· Conduct requirement and design workshops, manage and run conference room pilots and user testing workshops.

· Ability to help technical team and provide them appropriate functional inputs.

· Be the SME on how core SCM and OM apps operate and integrate with other enterprise apps.

· Lead the break down of business requirements into technical user’s stories w/ engineering team

· Prioritize backlog of work ensuring alignment of initiatives with corporate strategy.

· Work with key business leadership to prepare change mgmt. documentation prior to release.

· Assist with knowledge transfer for Product marketing efforts

· Help overall organization to continually mature operating model and improve processes.

· Must have strong business acumen with knowledge of MSPs and Corporate/BIS systems.

· Manage cross-functional business stakeholders and drive system automations, QA and processes to improve operational efficiencies of business operations.

· Collaborate with teams across all regions (ASIA, EMEA, America).

· Ability to lead non-direct reports across application BA, admins, developers, and 3rd party resources. Work closely with Peers and management in USA.

· Streamline application support and process for the company and manage SLAs.

· Complete regular internal system audits and prepare for upgrades.

· Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.

· Work with third-party integrations tools (Mulesoft) and DellBoomi

Skills/Knowledge/Experience

· At least 10+ years of Oracle Applications Implementation / Support experience with Oracle Supply Chain modules - Inventory, Purchasing, Procurement and Order Management.

· 7+ years of product ownership or equivalent management experience

· 7+ years of ERP experience

· Sound understanding of corporate SaaS product application management and development.

· Deep knowledge and experience with enterprise integration with one or more Oracle Supply Chain application modules, such as: Inventory, Order Management, Procurement (O2C, P2P); Planning (Supply planning, Demand planning, Value chain planning) Warehouse Management (WMS)

· Experience working in a fast-paced, dynamic, and entrepreneurial environment.

· Self-starter persona, dependable and the ability to respond quickly and accurately on multiple priorities.

· Proven track record of execution and accountability

· Strong verbal and written communication skills

· Experience within the MSP (Managed Service Provider) industry an asset

· Proven ability to improve governance, standards, security posture

· Proven ability to design and implement new processes and facilitate user adoption.

· Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of high complexity.

· Strong data management abilities

· Strong ability to influence key stakeholders, peers, engineers, and business partners

· A documented history of successfully driving projects to completion.

Education and Certifications

· Bachelor degree in CS or relevant technical field preferred, otherwise relevant field experience required.