The source for tech and startup jobs in Miami


Sign up for Refresh Miami's Jobs & Hiring Newsletter to be notified of local tech related job opportunities, career insights, and more.

Cybersecurity Content Manager



Marketing & Communications
Miami, FL, USA
Posted on Saturday, April 6, 2024

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

Job Title: Cybersecurity Content Manager/ Content Development Manager - BPID Training Videos and Phishing Kits

Full-Time Position

Are you ready to make an impact?


We are looking for a seasoned Content Manager to spearhead the creation of training videos for our BullPhish ID (BPID) platform and the development of region-specific phishing kits. In this role, you will play a pivotal role in scripting, planning, reviewing content from a learning perspective, and ensuring the proper delivery of training videos. Also, you will be responsible for the actual content writing, serving as a subject matter expert, and overseeing this project's delivery.


As a Content Manager, you'll lead the creation and management of content aimed at educating users on best practices for information security and phishing prevention. Your responsibilities include developing engaging training videos and phishing simulation kits, conducting research on emerging threats, and collaborating with subject matter experts to ensure accuracy and relevance. Additionally, you'll analyze the effectiveness of training materials through metrics and feedback, continuously refining content to improve user awareness and response. If you're passionate about cybersecurity education and have a knack for creating compelling content, this role offers a unique opportunity to make a significant impact in our organization's security efforts.


  • Write, edit, and proofread content for BPID training videos and phishing kits.
  • Manage the production activities of video content, ensuring high-quality deliverables.
  • Generate region-specific phishing content to address diverse user needs.
  • Formulate a comprehensive content strategy for BPID training materials, aligning them with compliance objectives and companywide initiatives.
  • Collaborate with the content marketing and product marketing teams to synchronize content development with organizational goals.
  • Develop content that provokes engagement and effectively communicates complex cybersecurity concepts.
  • Stay up to date on customer requests for customizations and new content to meet user needs.
  • Coordinate with technical teams to ensure content is compatible with various platforms and devices.
  • Compliance Expertise: Experience in compliance-related content creation preferred.
  • Accessibility Compliance: Proficiency in adhering to WCAG 2.0 Level AA accessibility guidelines.
  • Demonstrate strong leadership qualities to guide the content team towards excellence.
  • Assist partners with custom templates and phishing kits in other languages.


  • Bachelor's degree in communications, journalism, English, or a related field.
  • 3-4 years of experience in content management, preferably in an agency or similar role.
  • Intermediate knowledge of HTML/CSS preferred.
  • Experience in Cybersecurity: The candidate should have a strong background in cybersecurity to understand current threats, trends, and best practices.
  • Subject Matter Expertise: Deep knowledge of cybersecurity concepts, phishing prevention techniques, and security awareness training methodologies.
  • Stay Up to Date: Ability to stay abreast of the latest cyber threats, hacks, and security incidents to ensure content remains relevant and effective.
  • Proficiency with popular content management systems.
  • Creativity and the ability to develop original content.
  • Excellent verbal and written communications (grammar, spelling, sentence structure) and proofreading skills
  • Experience in compliance-related content creation and training.


Join the fastest growing tech company in the US. Earn a competitive compensation package that allows you to focus your attention on your passion in the heart of Miami's emerging tech and financial scene.

If this sounds like the right career to fit your personality and interests, please apply, we’re looking forward to meeting you!


Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.