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Product Manager



Miami, FL, USA
Posted on Friday, February 9, 2024

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.


At Kaseya, our world class Product Managers own the entire product: from vision to positioning to delivery. We ensure product development aligns with the overall company strategy and are the “go to experts” for domain knowledge and competitive environments for our product. We develop and execute the product roadmap, releases, and engage with Sales, Support, Customer Success, Education and Professional Services to rollout new functionality and rapidly respond to the changing needs of the market and our customers.
Senior Product Managers are executives. They are given the autonomy to do the best, most rewarding work of their lives, and are held to high standards of accountability. As Product Manager, you’ll work closely with Kaseya leadership, development, and customers to build the best and most innovative products for Managed Service Providers.


  1. Strategic Vision for Network Management: Developing short-term roadmaps and long-term visions specifically focused on enhancing network monitoring and management within the RMM Solution.
  2. In-Depth Competitor Analysis: Conducting detailed assessments of competitors like Auvik and other players in the network monitoring space to leverage insights and guide product differentiation.
  3. Lifecycle Management: Overseeing the entire product lifecycle for network monitoring features, from ideation through testing, release, and ongoing maintenance.
  4. Agile Methodologies in Network Development: Applying Agile methodologies tailored to network management product development, ensuring efficiency and adaptability.
  5. Stakeholder Collaboration: Engaging extensively with customers, partners, and internal stakeholders to deeply understand network management needs and advocate for user-centric solutions.
  6. Technical Collaborations for Network Demonstrations: Working closely with Technical Sales to craft compelling demonstrations highlighting the unique network monitoring capabilities of the RMM Solution.
  7. Specialized Domain Expertise: Serving as the go-to expert for network monitoring and management within RMM, offering insights into competitive positioning and market trends specific to this domain.


  1. Extensive Network Management Experience: Demonstrated expertise with a substantial background in network monitoring and management within RMM.
  2. Agile Proficiency in Network Development: Strong familiarity with Agile methodologies specifically tailored to network product development.
  3. Deep Understanding of MSP and SMB Markets: Prior experience catering network solutions to Managed Service Providers (MSPs) and Small to Mid-Sized Businesses (SMBs).
  4. Specific Product Familiarity: Proficiency in network monitoring tools, backup and disaster recovery in network environments, and a comprehensive understanding of systems management in relation to network operations.
  5. Educational Background: A BS Degree in a relevant technical field, preferably complemented by certifications or specialized training in network management or related areas.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.