Job Description:

Our Opportunity

Chewy is seeking a strategic and business-oriented Commercial Contracts Manager to join our Legal team! This is a high-impact role for an experienced contracting professional who can independently lead complex commercial negotiations while building scalable systems that enable the business to move faster with appropriate risk controls.

In addition to owning end-to-end commercial transactions, this role will play a central role in implementing and managing Chewy’s enterprise contract lifecycle management (CLM) platform from the ground up. The ideal candidate brings deep contracting experience, strong operational instincts, and a passion for building processes, playbooks, and technology-enabled solutions that multiply team impact.

What You’ll Do

Lead Commercial Contracting

• Serve as the operational hub for the contracting function by triaging incoming requests, identifying and aligning business priorities, involving in-house attorneys where required, and coordinating outside counsel support.

• Draft, review, negotiate, and manage a broad range of commercial agreements, including vendor, services, technology, and procurement-related contracts.

• Independently own the full contract lifecycle from intake through negotiation, execution, and post-signature administration.

• Provide practical, risk-balanced guidance to business stakeholders and serve as a trusted partner to Procurement, Finance, and Operations teams.

Build & Operationalize Contracting Infrastructure

• Design, implement, and manage Chewy’s enterprise CLM platform, including workflow configuration, approval matrices, clause libraries, templates, reporting dashboards, and user governance.

• Partner cross-functionally to define intake processes, risk-tiering frameworks, playbooks, and escalation protocols that align with company risk tolerance and business objectives.

• Develop and maintain standardized templates and negotiation guides to drive consistency and efficiency across high-volume transactions.

• Deliver training and drive adoption of CLM tools and self-service resources across the organization.

• Continuously evaluate and optimize contracting workflows using automation, data insights, and AI-enabled tools to improve turnaround times and visibility.

What You’ll Need

• Bachelor’s degree required; paralegal certification or advanced contract management training from an ABA-accredited program preferred.

• 7+ years of progressive experience negotiating and managing commercial contracts in-house or at a law firm.

• Demonstrated ability to independently negotiate and close complex agreements with minimal oversight.

• Strong understanding of contract law principles, procurement practices, and commercial risk allocation.

• Direct experience implementing, configuring, or substantially enhancing a CLM platform; experience standing up an enterprise CLM program is strongly preferred.

• Experience developing contracting playbooks, templates, and scalable processes.

• Strong business judgment with the ability to balance risk and commercial objectives pragmatically.

• Exceptional organizational, communication, and stakeholder management skills.

• Experience leveraging automation and AI tools to enhance contracting efficiency is a plus.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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