Job Description:

Our Opportunity:

The Accounts Payable Analyst is responsible for reviewing, validating, and resolving recovery claims identified by third-party post-payment auditors, while also proactively identifying recovery opportunities internally. The role collaborates with vendors, Category Managers, Vendor Rebates, Accounts Payable, and Finance to address discrepancies, optimize recoveries, and implement controls to prevent recurring issues.
This position blends traditional AP expertise with analytical and audit-focused responsibilities, supporting both cash recovery and continuous improvement initiatives.

What You’ll Do:
Key Responsibilities

• Review and validate recovery claims submitted by third-party post-payment auditors ensuring compliance with company policy and recovery eligibility criteria.

• Ensure claims are supported by appropriate documentation, including invoices, payments, contracts, and pricing details; approve, reject, or request clarification as needed.

• Partner with vendors and Category Managers to review claims, clarify discrepancies, and support negotiations.

• Leverage Oracle, Snowflake, to review data

• Work directly with vendors to negotiate refunds, credits, or offsets

• Track and manage claims from identification through resolution, monitoring claim status, recoveries, and resolution timelines while coordinating cross-functionally with Accounts Payable, Legal, and Finance to resolve disputes and support timely outcomes.

• Analyze recurring post-audit findings to uncover underlying process, system, or vendor-related root causes. Assess patterns across transactions, suppliers, and business units to distinguish one-off errors from systemic issues. Translate findings into actionable insights that support process improvements, control enhancements, and prevention of future overpayments.

• Ensure recoveries are accurately applied and recorded in the Oracle

• Own and maintain detailed post-audit recovery dashboards and tracking tools to monitor identified claims. Use dashboards to surface trends, root causes, and recurring issues to support continuous process improvement.

• Prepare and distribute regular reporting on post-audit activity, including identified claims, recovered amounts, and open claim aging. Analyze aging trends to prioritize follow-up, escalate stalled recoveries, and ensure timely resolution. Provide clear summaries and insights to stakeholders to support financial accuracy, cash recovery performance, and audit transparency.

• Partner cross-functionally with Internal Audit and Finance leadership to support ad-hoc and recurring reporting requests related to post-audit findings and recoveries.

What You’ll need:

Education & Experience

• Bachelor’s degree in accounting, Finance, Business, or a related field

• 2–5 years of experience in one or more of the following areas: Accounts Payable, Internal or external audit, Recovery audit or payment accuracy, Financial operations

• Strong understanding of Accounts Payable processes, invoice lifecycle, payment controls, and post-payment audit principles

• Ability to interpret and apply contracts, pricing terms, and vendor agreements

• Skilled in professional negotiation, issue resolution, and maintaining productive vendor relationships

• Clear, professional communication with internal stakeholders and external vendors

• Advanced proficiency in Excel (VLOOKUP/XLOOKUP, pivot tables, complex formulas, reconciliations)

• Experience with SQL coding (Snowflake)

• Experience working with ERP systems (Oracle or similar platforms)

• Ability to analyze large datasets and identify anomalies, trends, and recovery opportunities

• Ability to root causes and systemic process issues.

• Exposure to AI- or automation-driven audit or analytics tools a plus

• Strong analytical, investigative mindset with high attention to detail and accuracy.

Core Competencies

• High attention to detail and accuracy

• Strong analytical and critical-thinking skills

• Ability to manage multiple claims or audits simultaneously

• Persistence and accountability in driving recoveries to completion

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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