Company Overview:

Chewy is an online retailer of pet food and pet-related products. Our mission is to provide pet owners with the highest quality products, services, and support. We are seeking a highly motivated and expert Senior Program Manager to identify Retail Margin improvement opportunities and stand-up programs to address them at scale.

Job Summary:

The Senior Program Manager – Chewy Advertising will be responsible for identifying, prioritizing, and driving programs that will improve Chewy's Retail Media operations. You will play a crucial role in coordinating the budget, managing vendors, JBP Process, identifying GTM opportunities, and optimizing sales operations with vendor tools. This role will work cross-functionally with Category Management, finance, marketing, product, and more to streamline business operations. This role will play a critical part in implementing our toolset for Chewy Ads’ Retail Media Network (RMN) while ensuring alignment with operational and business goals.

Key Responsibilities:

• Budget and Forecast Management: Coordinate budgets across constituents ensuring accurate financial planning and resource allocation.
• Margin Improvement Initiatives: Identify and prioritize opportunities to improve profit margins across the organization. Develop and implement programs to address these opportunities at scale.
• Cross-Functional Collaboration: Work closely with product, marketing, and finance teams to gather input, align priorities, and implement margin improvement initiatives effectively.
• Performance Monitoring: Supervise progress on margin improvement initiatives and report on key metrics related to margin performance to senior leadership.
• Partner Relationships: Develop and maintain strong relationships with key partners to drive alignment and secure agreement for initiatives.
• Business Insight: Cultivate a deep understanding of Chewy’s business operations and financial drivers to inform strategic decisions.
• Salesforce Management: Leverage Salesforce.com to manage sales processes, track performance, and generate insights for decision-making.
• Team Development: Establish clear roles and responsibilities for Team Members and develop and implement training curricula.

Qualifications:

• Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
• 6+ years of experience in business operations, financial analysis, or related roles, preferably within a retail or media environment.
• Strong analytical skills with the ability to identify and interpret complex data
• Proficiency in Salesforce.com
• Excellent communication and interpersonal skills, with the ability to form relationships across all levels of the organization.
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Experience working in a fast-paced, dynamic environment

LI-Hybrid