About the Role

Total Wine & More is seeking a Lead, HR Administrator to join our Human Resources team in Boca Raton, FL. This role supports the effective operation of our HR function and office administration by managing day-to-day processes, assisting with immigration administration, coordinating contingent workforce support, and leading office engagement activities. You will play a key role in ensuring HR operations run smoothly, providing frontline guidance, and partnering closely with the Human Resources Business Partners to foster a positive and engaging workplace culture.

The ideal candidate brings strong HR operations experience, attention to detail, and the ability to balance administrative excellence with employee experience. This is a hands-on role where you will supervise core HR processes, serve as a point of contact for employees and contractors, and ensure operational consistency. You will report to the VP of Human Resources.

You will

• Supervise daily HR administrative processes and office operations to ensure accuracy, compliance, and efficiency.
• Lead and coordinate office engagement activities (e.g., recognition events, wellness initiatives, community/volunteer activities, team-building sessions) to support a positive and inclusive workplace culture.
• Support immigration administration, including document collection, case tracking, and coordination with external immigration partners.
• Assist with the administration and tracking of contractor/contingent workforce assignments, onboarding, and compliance requirements.
• Oversee onboarding and offboarding processes for employees and contractors, ensuring a seamless experience.
• Respond to employee inquiries and escalate complex matters to the appropriate HR team member.
• Prepare and maintain HR records, reports, and metrics, ensuring accuracy and confidentiality.
• Contribute to process improvement initiatives to streamline workflows and enhance employee and contractor experiences.

You will come with

• 3–6 years of professional experience in HR operations, administration, or office management.
• Experience planning or coordinating employee engagement or office culture activities preferred.
• Experience supporting immigration administration processes or working with external immigration counsel preferred.
• Familiarity with contractor/contingent workforce processes or vendor management systems a plus.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Attention to detail and a commitment to compliance and data accuracy.
• Strong communication and interpersonal skills, with the ability to build trust and provide excellent service to employees and contractors.
• Proactive, solutions-oriented mindset with the ability to adapt to evolving business needs.

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes
• & More!

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at https://careers.totalwine.com/!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

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