About the Role

Total Wine & More is seeking a Senior Manager, UI/UX Design to join our Digital team in our Boca Raton, FL office. You will lead the strategic vision, development, and execution of UI/UX design for digital experiences across web and mobile platforms. You will oversee the full product design process, from user research to final asset handoff, ensuring a seamless and engaging experience for customers. This role requires expertise in user-centered design, Agile collaboration, and cross-functional leadership to drive continuous improvements in navigation, account management, loyalty programs, and landing page optimization. This role reports to the Sr. Director, UX/UI Design.

You will

• Define and execute the UI/UX strategy, ensuring customer-centric design principles enhance engagement and conversion across digital platforms.
• Lead a team of UI/UX designers, overseeing the end-to-end design process, including research, user flows, wireframing, prototyping, and usability testing.
• Collaborate with Product Managers, Technology teams, and key business stakeholders in an Agile Scrum environment to align design goals with business objectives.
• Develop and refine design systems, style guides, and interaction patterns, ensuring brand consistency and scalability across platforms.
• Conduct user research and competitive analysis, applying insights from analytics, usability testing, and customer feedback to inform design decisions.
• Oversee final high-fidelity UI designs, ensuring accessibility, responsiveness, and alignment with modern digital design standards.
• Advocate for user experience best practices, influencing cross-functional teams and stakeholders to prioritize UX/UI improvements.
• Drive innovation in UI/UX tools, processes, and technologies, continuously improving efficiency and execution across the design team.

You will come with

• Bachelor's Degree Human-Computer Interaction, Interaction Design, Graphic Design, or a related field preferred.
• 7-10 years experience in UI/UX design for web and mobile applications and at least 3+ years of experience leading design teams, managing cross-functional collaboration, and driving digital transformation initiatives.
• Deep expertise in user-centered design principles, interaction design, and usability best practices.
• Proficiency in UI/UX design tools, including Sketch, Figma, InVision, Adobe Creative Suite, and prototyping software.
• Strong understanding of front-end technologies (HTML, CSS, JavaScript) and their impact on design feasibility.
• Experience conducting user research, A/B testing, and data-driven design optimization to enhance customer engagement.
• Ability to manage and mentor a team, fostering innovation and professional growth.
• Strong collaboration and communication skills, influencing cross-functional teams and advocating for best-in-class digital experiences.

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes
• & More!

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.careers.totalwine.com!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

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