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South Florida Tech Hub

South Florida Tech Hub

Marketing & Communications, IT
Posted on Friday, February 9, 2024

The DSS Documentation department is looking for a full-time Technical Writer III to join their team and work remotely or in Juno Beach, FL to create end user friendly software documentation.


Technical Writer III:

  • Is tasked with producing high-quality end user software documentation that contributes to the overall success of our products.
  • Are responsible for collaborating with developers, quality engineers, product managers, and subject matter experts to write and update content for user manuals and other technical documentation that make DSS products easier to use.


Essential Duties:

  • Uses FrameMaker to write easy-to-understand end user and developer guides.
  • Works with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Applies appropriate templates and styles according to existing style guides.
  • Proofreads and edits content as needed.
  • Analyzes existing and potential content, focusing on reuse and single-sourcing opportunities
  • Maintains version control of all documentation.
  • Produces high-quality documentation that meets applicable standards and is appropriate for its intended audience.

Other Duties:

  • Assists with ad hoc tasks as needed

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.




Advanced working knowledge of the following tools:

  • FrameMaker
  • RoboHelp
  • Acrobat
  • Snagit
  • Microsoft Office, etc.

Familiar with Microsoft Manual of Style

  • Experience with interviewing subject matter experts, developers, customer representatives, management and end users to gather necessary information for creating and updating software manuals


  • Experience working with Atlassian and/or Microsoft SharePoint



  • BS or BA degree required preferably in English, Technical Writing, Computer Science, or any other applicable degree
  • A combination of education and experience considered equivalent


  • Any advanced training or certifications related to the position

Years of experience in a similar role:


  • 7 + years technical writing experience in a software development environment


  • 10+ years technical writing, editing experience in a software development environment, preferably Medical related software


Standing 5% per day
Sitting 85% per day
Walking 5% per day
Stooping 5% per day
Lifting 5 to 10 lbs. 5% per day (office equipment, laptop, etc.)
Computer Work 80% per day
Telephone Work 10% per day
Reading 25 – 75 % per day (depending on the phase of writing, editing, etc.)
Other, please specify

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need an accommodation seeking employment with DSS, Inc., please email or call (561) 284-7373. Accommodations are made on a case-by-case basis.