eCommerce Site Coordinator
South Florida Tech Hub
The eCommerce Site Coordinator will own the day-to-day oversights and updates of gardenoflife.com, including the homepage, product updates, editorial content, and merchandising. Position is also responsible for working cross-functionally to optimize content to drive SEO, perform quality assurance, and troubleshoot issues to improve user experience.
ESSENTIAL JOB FUNCTIONS
Manage daily website updates inclusive of the homepage, editorial content, and merchandising ensuring efficient and accurate execution. Work with the eCommerce Manager and Creative and Marketing Teams to determine content for activation across channels with a focus on site optimization to drive eCommerce conversions.
Coordinate site updates for current and new products. Partner with Product Development, Creative, and Supply Chain Teams to align on tasks and timing.
Optimize content (new and existing) on the site to drive SEO; establish priorities and plans to address content and technical opportunities to improve SEO rank and drive business results.
Support the eCommerce team in providing input on requirements, participating in quality assurance, and scaling new features and initiatives.
Activate promotions based on promotional calendar; perform set-up and quality assurance and maintain promotion codes. Partner with Testing Manager, Customer Service, and IT to troubleshoot issues, ideate on opportunities to improve the user experience, and develop improved content to reduce friction.
Conduct competitive and user experience research and stay up to date on new website technologies and features.
Other duties and projects as assigned.
Bachelor Degree in Business, Marketing or related field
Minimum 1 year Magento 2 site administration experience or relevant eCommerce platform
Knowledge of technical and creative aspects of various digital channels, and understanding of eCommerce, and eCommerce activation best practices
SPECIFIC OR ADDITIONAL SKILLS
Working knowledge of HTML, CSS, and UX design principles to build site content pages preferred
Analytical and data-driven. Experience in Google Analytics and/or Hotjar a plus
Good communication skills, ability to prioritize workload in a fast-paced cross-functional environment
Strong problem solving skills
Understanding of brand marketing content delivery needs, solutions, and processes
Ability to understand consumer behavior across the entire digital landscape
Strategic, organized, and process and solution-oriented with a strong attention to detail
Strong collaboration skills with the ability to partner with internal and external teams. Able to adapt and be flexible.
Ability to work nights, weekends and early mornings as needed
GARDEN OF LIFE EEO STATEMENT
Garden of Life LLC is an Equal Opportunity Employer seeking diversity in qualified applicants for employment. We promote diversity of thought, culture, and background, which connects the entire Garden of Life family. All applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity or expression, marital status, race, color, national origin, citizenship, religion, military status, disability, genetic information, pregnancy or related condition, or any other basis protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.