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Technical Operations Strategist - Team Leader

South Florida Tech Hub

South Florida Tech Hub

IT, Operations
West Palm Beach, FL, USA
Posted on Friday, February 9, 2024

Are you a highly motivated, detail-oriented Data Scientist with hands-on experience in reporting platforms, CRMs, and a keen interest in AI? Digital Resources is looking for a talented leader like you to join our team and drive seamless integration of data platforms, process automation, and CRM management. This is a fantastic opportunity to demonstrate your technical expertise and leadership skills in a fast-paced, innovative environment.

Responsibilities:

  • Integrate various data-driven platforms using applications such as Zapier and Make
  • Develop and manage custom API integrations
  • Oversee data reporting platforms, including TapClicks and Google Data Studio
  • Provide research-based solutions regarding updates to reporting platforms and AI utilization
  • Implement tracking scripts on websites and landing pages
  • Manage CRM systems and client account setups
  • Automate lead delivery from various platforms into client CRM accounts
  • Design automated workflows for customized lead pipelines
  • Lead weekly department meetings and interdepartmental meetings to drive efficiency and problem-solving
  • Participate in client-facing meetings, providing automation and integration solutions to clients’ challenges
  • Manage LiveChat platform and support LiveChat team

Requirements:

  • Minimum 2 years of Data Visualization experience, with at least 1 year in a leadership role
  • Expertise in data integration and API development
  • Strong knowledge of Zapier and/or Make
  • Proficiency in data reporting and visualization platforms such as TapClicks, Tableu, and Google Data Studio
  • Familiarity with website tracking scripts
  • Ability to write clean, well-documented code
  • Excellent project management and problem-solving skills
  • Capacity to work on multiple projects simultaneously and prioritize tasks effectively
  • Bonus experience (not required): DNS Management, Google Analytics, Google Search Console, Google Tag Manager, public speaking

Perks and Benefits:

  • Health insurance
  • Dental Insurance
  • 401k matching
  • Paid Holidays
  • Paid Time Off (PTO)
  • Unlimited Time Off (UTO)
  • Employee Referral Commission Program
  • Monthly Office Parties
  • Team outings
  • Opportunity for weekly prizes
  • Ongoing Training (DR Classroom, Certifications, etc.)
  • High-energy work environment.
  • Transparent, open communication culture
  • Snacks, snacks, and more snacks
  • Downtown location (so many restaurants!)
  • Free downtown parking 24/7

If you’re ready to take the next step in your career and lead a team of passionate professionals, apply now and join our exciting, innovative company!