Operations Analyst, PO Performance Improvement
SageSure
This job is no longer accepting applications
See open jobs at SageSure.See open jobs similar to "Operations Analyst, PO Performance Improvement" Refresh Miami.Overview:
If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Program Solutions Operations Analyst. This individual will be responsible for researching, compiling, managing, and reporting data, to streamline operations and facilitate management decision-making.
This role involves significant interaction across the Program Delivery organization and collaboration with the broader Program Operations teams. This candidate should be ready to take ownership of data research and management.
What you’d be doing:
- Conducts compilation, analysis, and reporting of data, delivering key insights and recommendations on data trends to inform decisions.
- Utilizes approved business tools (ex. Alteryx, JIRA, Smartsheet, Excel) to meet Program Operations data reporting, analytics, and program deliverables.
- Translate business or operational improvement needs into measurable performance analysis in a clear and comprehensible format.
- Participates in development of Program Operations OKRs and KPIs.
- Identifies business opportunities and operational process gaps through trend analysis.
- Monitors performance trends, promptly identifying drivers of underperforming processes and activities.
- Identifies opportunities to use data delivery and business solutions techniques to optimize their contribution to resolving business issues
- Recommend and implement improvements to data analysis and management practices, optimizing the contribution of analytics to resolving business issues.
- Enhance data analysis and reporting processes
We’re looking for someone who has:
- Bachelor’s degree or equivalent functional/on-the-job training in Business/Insurance, Computer Science, or a related discipline. Advanced Excel Skills
- Demonstrated application of knowledge, skills, abilities, and technologies towards work products (I.e., Querying, Data Compilation, Report Development, Requirements Gathering)
- Strong communication and interpersonal skills to deliver information effectively to all levels of management.
- Innovative and a desire to solve complex problems
- Critical thinking skills that can distill complex problems into effective solutions
- Ability to navigate and communicate to stakeholders with different disciplines and competencies
- Passionate with a sense of urgency
- Comfortable operating in a fast-paced work environment
Highly preferred candidates also have:
- Master’s degree in data science, Computer Science, Engineering or Mathematics
- Experience in the Insurance industry, particularly with Property & Casualty
- Proficient Python Skills
- Proficient Alteryx Skills
- Proficient SQL Skills
- Experience working with JIRA, Smartsheet, and/or Confluence.
- Ability to envision data/trend reporting from the perspective of a customer, business stakeholder, or regulator
- Strong math aptitude and analytical thinking
About SageSure:
As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.
A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.
We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry’s toughest challenges.
We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.
This job is no longer accepting applications
See open jobs at SageSure.See open jobs similar to "Operations Analyst, PO Performance Improvement" Refresh Miami.