Home Services Engineer, Mitigation Services
SageSure
Overview:
If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking an Innovation Product Analyst for the Home Services team. Recognizing the importance of proactive repairs and timely maintenance in reducing insured losses, SageSure is dedicated to equipping policyholders with the necessary tools and services to prevent avoidable damage to their homes. In this role, you will be focused on the development and growth of innovative product and service offerings aimed at broadening the value proposition of insuring with SageSure. The ideal candidate will have experience in the home services industry and demonstrated product management success including customer research, development of go-to-market strategies, product performance tracking, and data-driven iterative product enhancement.
What you’d be doing:
- Conduct background research to explore new opportunities for providing additional value and services within existing home insurance relationships, as well as generating new revenue streams for SageSure beyond the conventional boundaries of home insurance.
- Develop and manage a portfolio of proactive repair and maintenance services tailored to meet the needs of SageSure's policyholders.
- Analyze and automate various home services data streams during pilot testing of potential new product offerings and continuously for established home service products, to optimize take-up and enhance product value proposition.
- Lead experiments with messaging, pilot testing, offering design, and incentives to maximize policyholder take-up and engagement with new home services offerings.
- Conduct market research and analysis to identify new growth opportunities. Collaborate with internal teams, such as Marketing, Data Management, Underwriting, and external stakeholders to execute initiatives and manage partner relationships.
We’re looking for someone who has:
- Master’s level degree or higher in business, marketing, engineering, behavioral science, or related discipline with strong understanding of typical home systems (e.g., structural, mechanical, electrical) and/or consumer decision-making processes.
- Proficiency in common statistical data analysis and modeling techniques and/or experience working with Python, R, SQL, Microsoft Dynamics 365, etc.
- Strong verbal and written communication skills, with the ability to apply critical thinking across various disciplines.
- Ability to work both independently and collaboratively within a team.
Highly preferred candidates also have:
- Doctoral degree in engineering or behavioral science discipline.
- Prior experience working within a P&C insurance company or entity serving the insurance industry.
- Prior experience working within a home service-related role.
About SageSure:
As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.
A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.
We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry’s toughest challenges.
We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.