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Underwriting Support Representative



Customer Service
Tallahassee, FL, USA
Posted on Thursday, June 6, 2024


SageSure Insurance Managers is seeking a highly motivated individual with the drive and desire to make significant contributions to the success of the business. The Underwriting Support Representative II will be responsible for processing policy information in various platforms, generating notices to customers as well as various other processing assignments based on current projects and tasks. This includes but is not limited to underwriting requests, work service requests via various system platforms and policy transactions.

What you’d be doing:

  • Provide support to manager for overseeing processing functions and personnel
  • Review, fact-check and process policy change endorsements of applying and removing credits as necessary including: Pending Agency Documents, Alarms Certificates, Fortified Home Credits and Schedule Personal Property Appraisals
  • Confirm that all policies for which a credit has been applied have received correct documents and meet underwriting requirements
  • Process underwriting requests for coverage increases or decreases applying correct information to policy based upon criteria of request
  • Process cancellations notices including verifying that correct number of mail days have been applied and proof of mailing requirements have been met

We’re looking for someone who has:

  • High School diploma or equivalent
  • Computer skills in various applications including Microsoft Word, Outlook and Excel
  • 3+ years relevant data processing experience
  • 2+ year previous processing experience in Underwriting Support
  • Ability to interpret and understand basic insurance coverage

Highly preferred candidates also have:

  • Underwriting knowledge a plus

About the Policy Services Team at SageSure:

Helping customers and a service mindset are at the core of SageSure’s Policy Services team approach. Policy Services roles are directly responsible for building the brand, and we take that very seriously at SageSure. Our Policy Services team is the voice of SageSure—having frequent connections with our customers. Serving the customer is fulfilling and a great way to learn about the insurance industry. Policy Services roles have career progression paths built-in, and with all the industry knowledge you’ve gained, you’ll be primed for advancement within the department or across the company. The nature of the work requires constant interfacing with other teams, including underwriting, sales and marketing. As a part of this growing team, you’ll experience a fast-paced environment that requires dynamic involvement and provides accelerated learning.

About SageSure:

As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.

A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.

We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry’s toughest challenges.

We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit to find a position for you.