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Director of Software Product Management, Insurance Operations



Product, Operations
Posted on Tuesday, April 30, 2024


If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Director of Software Product Management, Insurance Operations. This role will lead our software product vision, strategy, and roadmap in delivering world-class experiences and operational excellence across multiple product areas that are at the heart of what we do.

What you’d be doing:

  • Crafting a vision, strategy, and roadmap for our internal tooling ecosystem, that are in line with our company goals
  • Be a visible and passionate champion for great products that will enable SageSure to reach its goal of being most admired
  • Defining and implementing enhancements to our Product Practice, focusing on how the team consistently engages stakeholders and users to build compelling products
  • Leveraging quantitative and qualitative analysis methods in decision-making, from prioritizing what to build to tracking impact on business outcomes
  • Championing teams’ health including collaboration, trust, velocity, values, delivery quality, and more
  • Encouraging a safe and high performing space through constructive and positive feedback loops
  • Responsible for working cross-functionally with multiple departments and leaders and promotes cross-functional collaboration within their team to help build trust and relationships across the company
  • Regularly assesses talent to build a high-performing team
  • Encourages a growth mindset for the team by proactively coaching team members and ensuring the team continually feels challenged and invested in
  • Proactively interacting with team members, partners, peers, and employees in person—in offsites & office visits—to help elevate in-person engagement
  • Proactively visits other offices and geographies to connect with their teams
  • Ensuring the SageSure product efforts are not overly insular by implementing a sustained program of learning from best practices from other firms
  • Continuously researches and stays on top of market trends, competitive analyses, and opportunities

We’re looking for someone who has:

  • 10+ years of experience in product management or relevant work experience
  • Excellent analytic aptitude
  • Must be able to assess and address complex business problems and develop and implement solutions to meet market opportunities.
  • Ability to work in a collaborative fashion or independently, a true coach-player mentality
  • Strong written communication and oral communication skills and a professional demeanor.
  • Strong ability to communicate on a business and technical level

Highly preferred candidates also have:

  • Insurance, financial, payments or related industry experience
  • Inspires potential recruits to join the company
  • Familiarity with system design
  • Strong user-focus when building products

About SageSure:

As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.

A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.

We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry’s toughest challenges.

We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit to find a position for you.