The position assists the Cruise Director with administrative and clerical work, providing support to the entire Entertainment Division. Responsibilities include tracking and entering training, ordering, budgeting, and more, all performed in accordance with Royal Caribbean International’s standards and policies.

Responsibilities

• Assist the Cruise Director with administrative and clerical work.
• Support the Entertainment Division with tracking and entering training.
• Manage ordering, budgeting, and supplemental payments.
• Coordinate safety meetings and other enrichment activities.
• Ensure compliance with Royal Caribbean International’s The Royal Way, SQM standards, and USPH guidelines.
• Conduct oneself in a professional and courteous manner in all interactions.

Qualifications

• 2-3 years administrative experience required.
• Event planning experience required.
• Completion of high school or basic education equivalency required.
• Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred.

Required Skills

• Customer service skills required.
• Working knowledge of computers and internet access.
• Ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunch time, AMOS, and Adobe Page Maker.
• Ability to type 40–50 words per minute.
• Command of the English language with excellent spelling, punctuation, and grammar skills.
• Knowledge of standard office procedures and organizational skills.
• Ability to operate basic office equipment, including telephone, copy machine, fax, and adding machine.
• Excellent interpersonal skills to communicate with all levels of management and employees.

Preferred Skills

• Must be able to have good microphone skills.
• Must have an outgoing friendly personality.
• Good understanding of what keeps the party going all day or night long.
• Understanding of different games, events, and techniques to keep guests entertained during a nightclub/pool party atmosphere.
• Additional languages are a plus.