Senior Manager, Strategic Operation and Integration - Food & Beverage
Royal Caribbean Group
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group’s Silversea Cruises Brand has an exciting career opportunity for a full-time Senior Manager, Strategic Operation and Integration – Food and Beverage on the Transformation Team reporting to the Global Head of Food and Beverage.
This position will work onsite in Miami, Florida. This position is not eligible for work authorization sponsorship.
Position Summary:
In this position, you would serve as a trusted partner to the Global Head of Food and Beverage, driving execution of the global Strategic Food and Beverage Plan, ensuring seamless coordination across all brands, operational, innovation, and integration initiatives. This role combines strategic project management, executive alignment, and high-level administrative leadership to enable focus on business impact, creativity, and long-term growth. You would need to operate with exceptional organizational skill, emotional intelligence, and strategic acumen, capable of connecting vision to action across multiple regions and functions. Expertise in data analytics and AI management is highly valued, providing a unique skillset that enhances strategic decision-making and operational efficiency.
Essential Duties and Responsibilities:
Strategic Planning, Integration and Execution
- Lead the development, implementation, and tracking of the Strategic Food & Beverage Plan in partnership with the Global Head of F&B.
- Align strategic priorities across Culinary, Beverage, Training, and Guest Experience teams to ensure cohesive brand execution.
- Design and manage performance frameworks, dashboards, and KPIs to measure impact and progress.
- Prepare strategic presentations, executive briefs, and annual business reviews for senior leadership.
- Conduct market research and competitive analysis to inform strategic decision-making and innovation.
- Integrate cross-functional initiatives to enhance collaboration and execution across departments.
Executive Support and Communications
- Serve as a strategic liaison and operational extension of the Global Head of F&B, managing calendar, travel, and executive engagements.
- Draft and refine executive communications, speeches, and internal updates that reflect the F&B vision and strategic priorities.
- Anticipate needs and proactively manage workflows to maximize executive focus and impact.
Operational Leadership and Project Management
- Oversee day-to-day operations of the F&B office, ensuring streamlined communication, process discipline, and operational efficiency.
- Manage cross-functional projects, timelines, and deliverables to ensure alignment with corporate goals.
- Lead budget oversight, expense tracking, and administrative workflows in collaboration with Finance and HR.
- Facilitate leadership meetings, workshops, and offsites to drive alignment and execution.
- Identify and implement process improvements to enhance team productivity and consistency.
Culture and Talent Development
- Serve as a cultural connector, reinforcing collaboration, accountability, and excellence across shipboard and corporate F&B teams.
- Champion the “One Silversea” mindset by fostering communication and knowledge-sharing among global stakeholders.
- Build strong relationships with senior leaders and stakeholders to drive clarity and momentum.
- Support talent development initiatives by identifying high-potential team members and growth opportunities.
Qualifications, Knowledge and Skills:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field (Master’s degree preferred).
- 10+ years of progressive experience in strategic operations, project management and executive support within global hospitality, cruise, or luxury environments.
- Proven success in leading cross-functional initiatives, driving strategic plans, and managing complex operational workflows.
- Strong business acumen with the ability to translate strategy into execution across diverse teams and regions.
- Exceptional communication, stakeholder management, and organizational skills.
- Demonstrated ability to handle confidential matters with discretion, professionalism, and sound judgment.
- Proficiency in Microsoft 365, PowerPoint, Excel, and collaboration platforms (e.g., Teams, Notion, Asana, or equivalent).
- Experience in budget management, process optimization, and executive-level reporting.
- Expertise in data analytics and AI management to support strategic decision-making and innovation.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.