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Sr. Analyst, Port Operations

Royal Caribbean Group

Royal Caribbean Group

IT, Operations
Miramar, FL, USA
Posted on Jan 30, 2025

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Worldwide Port Operations Team has an exciting career opportunity for a full time Sr, Analyst, Port Operations reporting to the Manager, Port Operations.

This position will be working onsite from Miami.

Position Summary:

The Port Operations Sr. Analyst performs analytical duties for the Guest Port Services Department (GPS); performing analytical duties related to the port agency/stevedoring budget planning, financial tracking and reporting; processing invoices and services according to audit and compliance guidelines, contract/bid agreements, forecasts, projections and historical data. Responsible for identifying, designing, and implementing training programs for Port Operations billing Analysts and Port Agents worldwide. Collaborates closely with department leaders, IT and external vendors in development of the billing system (IMS).

Essential Duties and Responsibilities:

  • Performs analyses and provides support related to the port agency, stevedoring and GPS annual financial budget, including monthly forecast.
  • Processes invoices according to audit and compliance guidelines. Audits and verifies all supporting backup against financial forecast/plan.
  • Reviews monthly accruals and takes necessary actions in order to facilitate month end process. Performs review and gap analysis regarding actual expenses compared with the financial plan/forecast; identifies and recommends opportunities to for financial savings.
  • Analyzes results of data extractions; summarizes and presents analytical findings. Ensures reports and analyses are delivered and maintained in a standard, timely, accurate and organized manner.
  • Plan, develop and execute departmental testing related to the Port Operations billing system (IMS).
  • Liaison between IT, external vendors and Port Operations in all matters related to billing system development.
  • Develop ongoing communication between Port Operations billing team and worldwide Port Agents.
  • Lead the training to worldwide Port Agents and billing team. Develop hands-on knowledge of work environment and experience to develop appropriate training methods for Port Operations billing analysts and worldwide Port Agents.
  • Provide senior management with metrics and statistics regarding Port Operations billing status/aging.
  • Lead special projects and other assignments proactively; providing support and working closely with key departments or divisions to accomplish GPS/Port Operations goals.
  • Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge and Skills:

  • Bachelor’s degree in business, Finance or Accounting and/or directly related experience, is required
  • MBA preferred
  • Minimum of three years of progressive experience in Finance, Accounting, or other analytical position
  • Minimum of two years of Port Operations experience
  • Business/financial planning and analysis experience preferred
  • Detail oriented to ensure accuracy
  • Demonstrated ability to work independently
  • Exercise proper judgment
  • Excellent verbal and written communication skills
  • Technical and business writing
  • Advanced skills in computer systems, including PowerPoint, Excel, Word and Access
  • Proficiency in Essbase.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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