Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

NOTE: This is a full-time in-person role based in the company’s headquarters in Miami, FL. Applicants must be available to work in Miami– Thursday, with work from home on Friday.

Position Summary:

The Senior Specialist, Editorial Content will be a key storyteller, ready to promote the corporation through all forms of digital media, including social, video (live and pre-produced), audio, photo, web, app, and written platforms. The successful candidate will produce content that educates and engages all stakeholder audiences, both internal and external, and will possess excellent social media experience, writing and content development. This individual will manage our corporate social media accounts as well as those of our executive committee, ensuring a cohesive and strategic approach across platforms. Additionally, this person will help develop content for our corporate website, internal emails and newsletter, our intranet, digital screens, and more, distributing it effectively across respective platforms. You can think of this role as a key content developer, focused on creating and curating impactful stories that align with our brand and communication goals.

Responsibilities:

Social Media (70%)

• Create and execute a comprehensive corporate social media strategy, focusing on both a cohesive overall vision as well as platform- and audience-specific plans.
• Create and plan content for daily social posts to all platforms that engage and grow our audiences, building meaningful connections with followers.
• Develop innovative and engaging content by monitoring trends and experimenting with the tools and features offered by each social media platform to create diverse and unique content
• Ensure social content strategically aligns with communications objectives and resonates with each platform audience authentically, thereby increasing positive sentiment and awareness.
• Liaise with brand Social Media teams to monitor social conversations and identify potential threats; assess and analyze the social climate around different issues.
• Manage a social media editorial content calendar and ensure it dovetails with the overall department content calendar.
• Coordinate production logistics and assignments for photo and video needs and other digital media projects in collaboration with internal teams.
• Edit organic video content for social media platforms to enhance engagement and storytelling.
• Maintain constant awareness of key strategic initiatives and how social media can support those initiatives.
• Continue to monitor, cultivate, and build upon our corporate online social media presence.

Content Development and Support (30%)

• Assist in the creation and editing of compelling corporate storytelling content for internal and external channels including but not limited to, corporate website internal newsletter and emails, campus monitors, intranet, and more.
• Participate and contribute to monthly and weekly content planning meetings with relevant partners on the Corporate Communications team.
• Participate in creative development and brainstorming of visual content.
• Discover what’s new by meeting with different teams to uncover the stories we should be sharing throughout the company.
• Ensure content coherence, style, accuracy, grammatical correctness, and adherence to brand and editorial guidelines.
• Input on measurement needs and review measurement analyses to identify how content is performing and moving the needle, making recommendations on iterations to fine-tune the editorial approach.
• Conduct editorial briefings directly with clients to build the framework of stories we want to tell on social, and lead ongoing story mining to develop content calendars, story trackers, and conduct SME interviews, where relevant.

Preferred skills and qualifications:

• Bachelor’s degree in information systems, Business Administration, or a business-related field.

• Three years of hands-on experience either working with SAP SuccessFactors or configuring/supporting from a systems standpoint.
• Proven experience as a Business Analyst or similar role, with hands-on expertise in configuring SuccessFactors Employee Central, Performance & Goals, or Learning modules.
• Strong understanding of HR processes and best practices, with the ability to translate business requirements into technical solutions.
• Proficiency in SAP SuccessFactors Administration and familiarity with SAP HCM modules is highly desirable.
• Excellent analytical skills with the ability to troubleshoot and resolve complex system issues.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Excellent organizational skills and attention to detail with a proven ability to meet deadlines.
• Functional understanding of HRIS design, structure, data, and processes.
• Technical understanding of other HR systems such as payroll, time systems, file management, digital signature or reporting tools.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.