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The Royal Caribbean Group’s Silversea Cruises brand has an exciting career opportunity for a full time Lead, Business Optimization on the Transformation Team reporting to the Director, Business Optimization.

This position will work onsite in Miami, Florida

Position Summary:

The Lead, Silversea Business Optimization, is responsible for managing Silversea’s Optimization program. Consults with internal clients in various departments (shoreside and shipboard) to gather, analyze, and report data for recommended courses of action. Proactively strategize, manage, plan, and drive transformative efforts, revenue enhancement initiatives, cost efficiency initiative, integration of SSC into RCG, organization redesign, and change management. Function as an in-house process driver and coach of matrixes operating department. The Optimization initiatives are top priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication and interaction with the Silversea leadership, broader Silversea team, and Royal Caribbean Group brands and shares services. Manage all aspects of project planning, tracking, and status reporting. Independently maintains relationships with key customers, primarily Directors, Vice Presidents and Company Officers. Oversees and/or performs the following essential tasks through subordinates or matrixes resources.

Essential Duties and Responsibilities:

• Lead and provide overall direction to the rest of the team, consisting of either an Asst. Project Manager, Project Analyst, and/or Coordinator that are responsible for the day-to-day administrative and reporting details of assigned projects.

• Utilizes project management tools and industrial engineering techniques to lead, develop and oversee project scope maintenance, customer and executive expectations, and overall project focus.

• Leads, coaches, and advises the recommended course of action to the project team in outlining milestones, establishing work plans, responsibilities, scope and tracking routines.

• Manages and takes part in the study of operational needs and current operational performance to determine optimal working procedures and systems and identify areas for improvement and efficiency on assigned project.

• Acts as the liaison between the Silversea brand and Royal Caribbean Group brands and shared service functions, serving as the single point of contact for collecting and sharing requested information between parties and at required intervals from operational groups.

• Proactively interfaces with constituent representatives to examine project status and monitoring progress. Reviews status reports prepared by project personnel, modifies schedules or plans as required.

• Organizes the communication of the project plan status regularly to project stakeholders and core team. Continues to re-establish goals and adjust work processes based on shifting priorities and new information.

• Follow-up with team members to meet project deadlines and provide input on team member activities for schedule review process.

• Coordinates activities to ensure project progresses on schedule and accurately reflects current project status through regular updates of tasks and statuses.

• Tracks progress of owner supply specification, requisition, and procurement. Works with the Financial Department to track the owner supply budget, cost control and reporting.

• Leads and organizes team in development of monthly presentations for senior executives. Oversees preparation of project reports for management, client, or others.

• Manage, develop and follow-up project reporting on the department intranet site including the various reports, databases, and key performance indicators.

• Remains current with industry trends, especially related to contemporary project management techniques as they impact project objectives.

Qualifications, Knowledge and Skills:

• Bachelors or Master’s Degree with a concentration in Business Management, Industrial Engineering, Financial and analytics, Project Management, or related field.

• Experience: 2-3 years, within the industry and/or luxury hospitality.

• Strong leadership skills and proven experience in leading a small to medium size team of professionals. Solid written and verbal communication skills a must.

• Clear and precise communication at all levels of the organization is essential.

• Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.

• Excellent organizational and presentation skills.

• Ability to multi-task in a fast-paced environment.

• Solid understanding of accounting rules for expense and capital activities. Detail oriented with excellent analytical, financial and spreadsheet modeling skills.

• Must be familiar with the working drawing process inclusive of drawing, dimensioning and detailing deck plans, elevations, sections and details.

• Ability to understand and interpret architectural plans, sections, elevations, and details.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Proficiency in MS Word, Excel, PowerPoint, and Project required. Familiarity with PowerBI system essential.

• Knowledge of CAR process: budget, approval, reconciliation, and reporting, AMOS, Niku, Lotus Notes Database, JDE, and Essbase.

• Ability to read, analyze and interpret common scientific and technical journals, business periodicals, financial reports, legal documents, and government regulations.

• Ability to clearly and effectively present information to top management, public groups, and/or boards of directors.

• Responsible for working with Finance team to create and manage overall project budget.

• Strategizes with the financial analyst on economic feasibility analysis for project options and alternatives.

• Responsible for executing any optimization opportunities to manage expenses as directed by department executives.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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