Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Risk Management team has an exciting career opportunity for a full time Risk Management Analyst reporting to the Senior Manager, Risk Management Systems & Monitoring.

This position will work on-site in Miami, Florida.

Position Summary:

This position performs analytic and administrative activities focused on key Risk Management initiatives and participates in the development, assessment and implementation of the Risk Management organization’s strategy focused on Shore Excursion and Tour Operator Compliance Program and other programs/operations as needed including but, not limited to Crew Medical, Guest Claims, Litigation, Injury Prevention, and/or Insurance & Claims Finance.

Essential Duties and Responsibilities:

• Prepares continual analysis and monitoring of the Shore Excursion Compliance program and follows up with the respective internal and external contacts to remedy any identified issues.

• Documents, evaluates, and audits overall Tour Operator responsiveness and incident/comment frequency through ServiceNow, and communicates findings to management. Provides analytics to management for distribution and follow up internally and externally. Escalates trends and anomalies.

• Conducts research and analytical studies, preparing reports that may include cost analyses, comparative financial data, and informational data to support findings.

• Understand and uses system solutions to drive department efficiencies.

• Trains operational groups within the department to ensure systems are used accurately and completely and provides tools to help them manage their business.

• Work with management and senior members of the team throughout the compliance management process. Analyze past incident data for management review and/or potential legal cases presented against the company including working with GTO Brand Account Managers and Executives as needed to receive reasonable responses from the Tour Operators.

• Prepares departmental presentations and other special projects as assigned.

• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge & Skills:

• Degree from an accredited University is required, or

• One to three years of related data analysis or an appropriate combination of education and experience.

• Able to interact effectively with various levels of management and handle multiple priorities/tasks

• Able to recognize the existence of problems or potential problems and determine if further research is needed or if assistance is required

• Self-motivated, adaptive, proactive, quick learner, and works well with others with minimum supervision, in a fast-paced dynamic environment

• Strong technical, analytic, problem solving and communication skills (both written and verbal)

• Strong attention to detail, yet maintain a big-picture point of view

• Excellent PC skills with proficiency in Word, Excel, PowerPoint, Visio, etc.

We know there is a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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