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Senior Manager, PMO

Royal Caribbean Group

Royal Caribbean Group

Miami, FL, USA
Posted on Jul 26, 2024

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Position Summary:

The Sr. Manager of the Fleet Optimization Program Management Office is responsible for the oversight, management, and leadership of the Fleet Optimization Program Management Department of Global Marine Operations (GMO), consisting of the Project Management, Business Analytics & Continuous Improvement and Digitalization teams of the GMO. Responsible for developing and executing the short- and long-term strategy, planning and financial oversight of all operational and capital aspects related to Fleet Optimization Program Management Office (PMO). Is partner to the GMO responsible for ensuring Fleet Optimization PMO Support for all relevant GMO operational areas, dry-docks, in-service projects, and strategic initiatives. The Sr. Manager, Fleet Optimization PMO acts as an advisor to Operations Teams, Newbuild and the GMO on matters related to Fleet Optimization PMO. The Sr. Manager Fleet Optimization Program Management reports directly to Vice President of Celebrity Marine Operations and Fleet Optimization.

Essential Duties and Responsibilities:

  • Develop Strategy for Fleet Optimization PMO and assist with the development of annual GMO strategy, create and lead GMO’s Continuous Improvement Initiatives.
  • Manage and lead Fleet Optimization PMO in the strategic and operational support of the Global Marine Operations and Brand Marine Operations.
  • Develop, implement and manage GMO Marine Digitalization Strategy in order to expand business analysis capabilities of the Marine Operation and drive data driven decision making. Leads, develops and manages the development of GMO Business Intelligence capabilities. Including on-going development of a portfolio of systems and tools consisting of Asset Performance Management, web applications, dashboard, database and project management tools.
  • Develop implement and maintain manages the Global Marine Operations Business Analytics Strategy, including Performance Management, Process Improvement, and special safety and operational efficiency studies, workshops and initiatives to further the GMO vision of safe, effective and efficient operations.
  • Communicate findings and best practices to the Operations and GMO teams.
  • Work closely with Classification Societies on new and innovative solutions to: improving safety, performing condition based and periodic maintenance, becoming digital, increase efficiency.
  • Prioritize projects and day to day operations and utilize department staff in the most efficient way possible. 8. Investigate and asses existing and new technologies to increase safety and create efficiencies across the corporation.
  • Follow-up on incidents as assigned, investigate, evaluate and implement corrective actions, procedures, changes as needed.
  • Develop and implement strategy to bring Marine Operations Project Management practices to PMI standards.
  • Oversee Fleet Optimization Project Management Office responsible for oversight, standardization and reporting of entire portfolio of GMO projects exceeding $100M annually. Standardization and oversight of Dry-dock planning process, execution, and reporting processes for all brands.
  • Manages and participates in the study of operational needs and current operational performance both afloat and ashore to determine optimal working procedures and systems, and to identify areas for improvement and efficiency on assigned projects or of selected resources.
  • Facilitates communication between internal and external stakeholders.
  • Coordinate communication, project execution, performance management and ensure cohesion with international GMO resources in the UK and Asia.
  • The position requires travel to and from ships, shipyards and /or vendor facilities (<= 30%).
  • Remains current with industry trends, especially as related to contemporary management techniques.
  • Performs other duties as required.
  • This job description in no way states or implies that these are the only duties to be performed by the incumbent. The incumbent will be required to perform any other job-related duties assigned by their supervisor or management.

FINANCIAL RESPONSIBILITIES:

  • Responsible for the oversight and management of the Fleet Optimization SG&A Annual Budget.
  • Strategizes with financial analyst on economic feasibility analysis for project options, alternatives and life cycle costs.

Qualifications, Knowledge & Skills:

QUALIFICATIONS:

  • Education: Bachelors or Masters Degree with a concentration Marine Engineering, Mechanical Engineering, Electrical Engineering OR in Business, Project Management or related field or related field with demonstrated project management experience.
  • Certifications: PMP preferred
  • Experience: 4-6 years with 2-3 years of experience leading a team.
  • To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily with little to no guidance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE AND SKILLS:

  • Strong leadership skills and proven experience in leading a medium to large size team of professionals.
  • Solid written and verbal communications skills; particularly within a multicultural environment.
  • Clear and precise communication with all levels of the organization are essential.
  • Strong ability to interact with senior management team and build effective relationships within the company as well as with internal and external customers.
  • Strong planning capabilities to identify and prioritize strategies and activities as well as to meet the deadlines required to support the overall business needs.
  • Exceptional interpersonal, communication and listening skills, including the ability to adjust style to successfully implement ideas across the business/ships and effectively interact with external and internal channels.
  • Must be extremely customer-service oriented.
  • Strong decision making skills considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Creativity and strategic thinker.
  • Detail oriented with excellent analytical, financial and spreadsheet modeling skills.
  • Must possess knowledge of the hospitality industry, current market trends, and economic factors; preferably within an international organization and accustomed to working with a highly diverse and remote work group.
  • Understanding of advanced Engineering concepts, design theories and technical drawings necessary to assist in special project and dry dock planning.
  • Excellent organization and presentation skills.
  • Solid understanding of accounting rules for expense and capital activities.
  • Software: Proficiency in MS Word, Excel, PowerPoint, Visio, and Project required.
  • Language requirements: Ability to read, analyze and interpret common scientific, engineering and technical journals, business periodicals, financial reports, legal documents, and government regulations.
  • Ability to clearly and effectively present information to top management and public groups.

PHYSICAL DEMANDS:

  • The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.
  • While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.
  • The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds.
  • The employee is occasionally required to walk to the dock, ascend and descend the vessel.
  • This position may regularly travel domestically or internationally. Visual requirement include distant, close and color vision, and ability to adjust focus

WORK ENVIRONMENT:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations.
  • The environment includes office locations, and/or moving inside/outside the office.
  • A high noise level is possible if visiting shipboard, shipyard, dry dock or offsite locations.
  • Personal protective equipment will be provided as needed in these situations.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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