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Analyst, Workforce Planner

Royal Caribbean Group

Royal Caribbean Group

Miami, FL, USA
Posted on Wednesday, June 19, 2024

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

NOTE: This is a full-time in-person role based in the company’s headquarters in Miami, FL. Applicants must be available to work in Miami– Thursday, with work from home on Friday.

Provides post movement analysis to Planners and Crew Assist.

Essential Duties and Responsibilities:

  • Provides basic statistical analysis on post movement of crews ¿ planned vs actual, root cause and control plan of unplanned movements.
  • Monitor budget, trends, and KPIs
  • Provides recommendation to SMEs, Planners and Crew Assist supporting an effective par level planning process and related procedures.
  • Ensures effective communication with SMEs, Planners, and Crew Assist in areas related to manpower planning, scheduling, and logistics as appropriate.
  • Provides complete and accurate employee data in the Human Resources system for assigned departments and/or positions including performance data for succession planning.
  • Liaisons with Crew Medical and HR as needed regarding shipboard employees on medical leave.
  • Liaisons with Shipboard Operations and HR as needed regarding new build preparations
  • Performs related duties as assigned. As needed, participates in special projects assigned by management.
  • Performs other duties as required.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Financial Responsibility:

  • Liaisons with crew travel on most cost effective hotel and/or flight bookings for crew members.

Qualifications, Knowledge & Skills:

  • Knowledge and experience in reports creation and basic statistical analysis. Knowledge of automated human resources and workforce planning systems. Statistics, Economics, or Business education from an credited college or university or the international equivalent preferred. Previous professional level experience in one or more of the following functions: work force planning, analytics, par level planning, scheduling, and logistics services.
  • Evaluate a problematic situation and create a resolution based on planning and reasoning.
  • Use logic, judgment, and data to drive decisions.
  • Working knowledge of DMAIC principle - perform root cause analysis, implementing controls, and executing continuous improvement ideas
  • High abstraction level and analytic ability
  • Show trends and explain outliers
  • Visualizes, articulates, and solves both complex and uncomplicated problems and concepts and make decisions that make sense based on all available information.
  • Quickly learn and apply knowledge, skills, and judgment by assessing and translating information technology into responsive and effective planning solutions.
  • Excellent communication skills, can translate data to suggest practical solutions or process improvement
  • Ability to communicate tactfully, verbally and in writing, to gather and relay information in a multinational environment consisting of department heads, managers, coworkers, and shipboard employees.
  • Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from management, co-workers, and shipboard employees.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.