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Strategic Research Manager

Royal Caribbean Group

Royal Caribbean Group

Miami, FL, USA
Posted on Tuesday, April 9, 2024

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Celebrity Cruises brand has an exciting career opportunity for a full time Strategic Research Manager on the Marketing Consumer Insights Team reporting to the Sr. Manager, Consumer Insights.

This position will work on-site in Miami, Florida

Position Summary:

The Strategic Research Manager is a pivotal leader within the Consumer Insights and Business Strategy department, responsible for managing projects and spearheading the development and planning of roadmaps that drive the company's strategic direction. This role is instrumental in planning research aimed at providing actionable insights, working with internal and external partners to ensure the value of the team’s contributions are maximized for each engagement. The ideal candidate is a strategic thinker with strong analytical skills and a proven track record in managing teams to deliver impactful results.

Essential Duties and Responsibilities:

  • Lead and mentor a team of analysts and researchers to conduct research projects and derive actionable insights, while managing the budget effectively.

  • Lead the development and execution of research projects to understand consumer preferences, market trends, and competitive landscape, ensuring deadlines are met and deliverables are of high quality.

  • Use findings from research and data analysis to inform business strategy, marketing and product development.

  • Utilize storytelling techniques to communicate complex data and insights in a way that resonates with different audiences.

  • Develop and maintain strong relationships with external research partners and vendors.

  • Exploring and applying new technologies, including the development of business cases for potential investment.

Qualifications, Knowledge and Skills:

  • Five-year Bachelor's or equivalent required.

  • Minimum of 10 years of experience in consumer research, strategy, market analysis, or related field.

  • Candidate must possess strong written and oral communication skills and be able to work effectively with all levels of personnel.

  • Experience managing teams and projects. Collaborate with various teams to align and influence strategic decision-making process.


  • Demonstrate strong attention to detail in all aspects of research and analysis.


  • Apply strategic thinking to develop insights that drive business growth and profitability.


  • Strong Attention to Detail: meticulous in ensuring data and insights presented are accurate.


  • Technical Skills: Advanced Excel and PowerPoint required.

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.

  • Operates a motor vehicle to travel within territory.

  • While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a computer, communicate, listen, and assess information.

  • The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 - 25 pounds.

  • Visual requirements include distant, close and color vision, and ability to adjust focus.

  • The employee is occasionally required to walk to the dock, ascend and descend the vessel.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.