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Lead, Beverage Operations

Royal Caribbean Group

Royal Caribbean Group

Miami, FL, USA
Posted on Thursday, February 29, 2024

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Celebrity Cruises brand has an exciting career opportunity for a full time Lead, Beverage Operations on the Food and Beverage Team reporting to the Director, Beverage Operations.

This position will work on-site in Miami, Florida

Position Summary:

The Lead, Beverage Operations role is responsible for overseeing and managing Celebrity Cruises beverage program both shipboard and shoreside.

The role will be directly responsible in co-creating the beverage operation strategy and leading its implementation in our ships. The objective is to continuously elevate our beverage program to ultimately deliver first-class quality and variety of beverages and services, reflecting the premium nature of Celebrity Cruises.

This lead will not only focus on our day-to-day operations but also on maximizing commercialization and revenue streams of all beverage products, including cost management, and leveraging vendor relations to develop an immersive beverage program.

Essential Duties and Responsibilities:

  • Know Celebrity Cruises beverage inventory list.
  • Make recommendations and improve inventory based on demand and opportunity.
  • Knowledgeable about the beverage program onboard CCI.
  • Demonstrate a friendly personality, strong knowledge of food and beverage pairings, and good interpersonal skills.
  • Train crew onboard on the beverage-making process and creating exquisite food and beverage pairings.
  • Deliver a unique beverage program across the cruise industry.
  • Self-starter and be able to fulfill responsibilities with little direction.
  • Perform each essential duty in a timely and accurate manner.
  • Strong written and verbal communication skills and ability to work in a global environment.
  • Extensive knowledge of the beverage industry.
  • Ability to operate in a team environment.
  • Ability to work in a fast-paced environment while managing multiple responsibilities at once.
  • Understand the needs of each restaurant and paired beverages according to the cuisine.
  • Oversee and drive gross Beverage Revenue for the Fleet
  • Oversee and control Beverage Cost for the Fleet
  • Build financial models including pro forms and operating budgets.
  • Work closely with Supply Chain on product sourcing and cost structure

Qualifications, Knowledge and Skills:

  • Certificates required WSET Level 1 or higher, Court of Master Sommeliers
  • At least 6 years of extensive experience in beverage service. (The cruise industry is a plus)
  • Ability to communicate effectively with the shoreside team and shipboard.
  • Experience and/or training in the hospitality field is considered a plus.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.