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Senior Strategy Analyst, Commercial

Royal Caribbean Group

Royal Caribbean Group

Miami, FL, USA
Posted on Friday, February 9, 2024

Position Summary:

Commercial Strategy is responsible for the strategic planning, analytics and execution of initiatives that drive profitable growth contributing to over $8B in net guest revenue per year. As the Senior Business Analyst, you will support our commercial strategy team by reporting out on business performance, perform ad-hoc analyses, aide the global markets with data insights and decision-making tools, own commercial planning sessions and deliver key strategic presentations outlining both the near and long-term plan for the Royal Caribbean International brand. You will have exposure to Senior Management and work closely with Sales, Marketing, E-Commerce, Trade Support and Service, and IT as well as various levels of executives (Directors and above). This is a high-profile role that offers a great platform to understand all areas of the business.

Essential Duties and Responsibilities:

  • Responsible for continuous analysis and reporting on promotional performance and the status of the business to Revenue Management and other teams.

  • Supports the Commercial Strategy Manager to execute key tasks, projects in areas of focus.

  • Responsible for identifying opportunities to drive and improve revenue and present to Management.

  • Help build business cases to support long-term financial impact of growth initiatives.

  • Support implementation of growth initiatives by coordinating with all necessary stakeholders including, but not limited to, Sales, Marketing, Trade Support and Services, Reservations, Hotel Operations, and Legal

  • Ensure continuous improvement and refinement of all initiatives after implementation.

  • Contributes to junior members of staff development and growth through coaching and teaching.

  • Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

  • Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications and Education:

To perform this position successfully, the individual should be a self-starter and be able to complete a project with little direction. Furthermore, the candidate must be able to perform each essential duty in a timely and accurate manner. The requirements listed below are representative of the knowledge, skills, and or ability required to satisfy this position:

  • Master of Business Administration (MBA) or master’s degree (MA) preferred but not required.

  • Bachelor’s degree (BA) from four-year college or university required with focus in quantitative discipline preferred.

  • Two to four years of related experience in financial / business analysis or related field preferred. Familiarization with revenue management concepts and tools preferred.

  • Must be able to demonstrate understanding of Revenue Management concepts and tools or basic economics.

  • Previous experience with Sales, Marketing, Analytics preferred but not required.

  • Ability to produce high-quality standard of work with minimal supervision.

  • Demonstrated experience in project management.

  • Proficiency in Excel, Brio Intelligence/Hyperion Studio, Toad Oracle SQL, PowerBI, Word, and PowerPoint required and ability to manipulate data is essential.

  • Knowledge of reservations system and revenue management data preferred but not required.

  • Attention to detail required.

  • Ability to talk to all levels with an advanced executive presence required.

  • Willingness to accept immediate project responsibility.

  • Ability to operate in a team environment.

  • Excellent interpersonal skills and demonstrated maturity.

  • Demonstrated aptitude for problem solving and problem identification.

  • Ability to logically structure quantitative analyses of complex issues.

  • Strong written and verbal communication skills and ability to work in global environment.

  • Ability to manage multiple projects and responsibilities at once

Physical Requirements:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office.