What we're looking for:

Grad Dates: December 2024 & May 2025 grads

Location: Miami, FL (Tech Hub)

Format: In Person Monday - Thursday and remote on Friday's

Dates: June 3rd - August 9th, 2024

About the Program: At Royal Caribbean Cruises, we offer a 10-week paid, skill-enriching, innovation-generating summer advantage. Our interns innovate, collaborate, and deliver. Looking for an internship where you’ll fill coffee orders and file papers? This isn’t the one. We’re counting on our interns to bring fresh ideas and own exciting projects in the works.

Still not hooked? Let’s talk about the perks. Philanthropy days, exclusive events, transportation incentives, and the most incredible view of Miami in the city. From stunning beaches to drool-worthy Cuban food, a summer in Miami is one you’ll never forget.

As an intern at Miami Tech Hub, you’ll be part of a top-notch global workforce.

Team Overview:

Our Digital products consist of mobile, web experiences, that are powered by incredible shore-side, shipboard and technologies like facial recognition, AI, and computer learning. Our mission is to continue to build products and tools that digitize and improve every guest and crew experience.

As a member of the Digital team, you will be a part of a cross functional team that is responsible for every conceivable aspect of your technology product. This individual contributor will be required to collaborate with various business, technology and operations team members and leaders to help collected, analyze and synthesize and execute on the requirements of your digital product.

Internship Overview:

The Product Owner Intern will be responsible for understanding and executing the strategic direction of digital products for Digital.

• This individual contributor will be expected to gather data from multiple sources (e.g., digital analytics, Guest / consumer research, etc.) to better inform end-user focused product strategy and direction.
• As a member of a cross-functional, agile team, you will be asked to contribute to frequent decision-making and experience-mapping sessions, designed to help your team achieve a complete understanding of the product roadmap. This critical aspect of your role will drastically improve your team’s ability to deliver value to our guests.
• As an acting PO for your agile development team, you will be asked to manage your team’s backlog, provide constant insight and clarification to your teammates and ultimately sign off on features before releasing them to market.
• As a member of an agile team you will be asked to support your team using a servant leadership style and leading by example.
• As a member of RCCL Digital you will be expected to assist with internal and external communication, improving transparency, and cascading information.

Qualifications:

• Currently enrolled in a 4-year Bachelor or Graduate Product Management, Marketing, Business Technology related degree program, 1st Year MBA students preferred.
• Must be willing to work in South Florida offices from June 3rd – August 9th, 2024
• U.S. Citizenship or Permanent Residency required
• GPA of 3.2 or higher is preferred, and proven leadership skills either in school or professional experience

Knowledge & Skills:

• Experience with technical, user and business issues in a fast-moving digital organization
• Must be willing to establish strong empathy for your customers to understand their needs and build products they value
• Experience with developing and launching zero-to-one products and services in environments of ambiguity and uncertainty
• Knowledge of designing digital experiences for iOS and Android apps highly desired
• Some exposure to Agile software development methodologies
• Exceptional verbal and written communication and project leadership skills, including an ability to communicate effectively across cross-functional teams.
• Ability to employ design thinking methods to solve problems and apply the right solution for a given problem
• Ability to apply data-driven decision-making principles to drive to sound decisions and improve the likelihood of success
• Demonstrated ability to identify, understand, and drive resolution of complex critical issues
• Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships, and the capability to interact within all levels of the organization
• Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative
• Knowledge of JIRA/Confluence or similar Agile collaboration tools
• Execute best practices for meeting management including facilitation, sending out agenda, tracking action items, etc.
• Must be well organized, methodical and pay close attention to detail
• Proven ability to prioritize and manage multiple projects simultaneously
• Able to work well in a highly collaborative cross discipline team
• Flexible and adaptable in an evolving start-up like environment
• Ability to work with little or no supervision

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.

RCG and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.