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Analyst, F&B Operations

Royal Caribbean Group

Royal Caribbean Group

IT, Operations
Miami, FL, USA
Posted on Wednesday, December 13, 2023


Analyst F&B Operations Excellence will be responsible for supporting all analysis in F&B, this includes running various daily/weekly/monthly reports to analyze consumption forecasts, food, and quality of food scores vs. targets and maintain preference reports. Developing customer templates to reduce wastage and maintaining changes/updates to our recipe database. Analyst will visit ships and partner with F&B team to find ways to simplify steps while finding cost savings opportunities. Analyst will also help manage monthly/quarterly invoices. This position will include special project work from venue owners and ad-hoc project work and presentations.


  • Performs daily, weekly, and monthly reviews and analyses using operational metrics and reports.
  • Develop F&B forecasts to provide procurement and IBP input to make better decisions including attending meetings with IBP.
  • Help prepare any reporting or documentation for IBP meetings and track projects/progress.
  • Processes monthly and quarterly invoice.
  • Report out slow-moving and fast-moving items to eliminate wastage or shortages.
  • Develop customer templates so venues only order what is needed for their space.
  • Assist in maintaining an accurate SIL (Standard Item List) catalog for all venues.
  • Monitor performance vs. the forecast throughout the year identifying any key shifts or trends.
  • Assist with product forecasting when menu changes or preference shifts.
  • Finding patterns and trends in analyzed data and make recommendations to improve.
  • Responsible for ad-hoc analysis for various F&B projects.
  • Formulating procedural manuals for F&B team.
  • Job includes other analytical problem solving and special projects work.
  • Manage the SIL catalog inclusive of product life cycle. Analyze and interpret PRD effectiveness and efficiency. Guide/drive PRD rationalization working with shoreside and shipboard chefs.


  • At least 2-3 years’ experience as an Analyst in an established organization.
  • Strong analytical skills.
  • Proficiency in mathematics with the skill to translate complex mathematical information into understandable reports.
  • Report writing and presentation skills.
  • Strong analytical, communication, and organizational skills required.
  • Advanced Microsoft Excel Skills.
  • Basic knowledge of F&B operations and planning procedures.


  • Effective written and verbal communication skills.
  • Ability to effectively analyze information.
  • Ability to problem solve.
  • Ability to multitask with accuracy and use project tracking software like Smartsheet.
  • Attention to detail.
  • Ability to follow both written and verbal directives.
  • Advanced Excel skills (including advanced formulas, pivot tables, charts, graphs, and task automation)
  • Strong analytical and reporting skills to identify & interpret trends and provide actionable recommendations.
  • Ability to solve complex problems with a variety of variables in situations where no standardization exists.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, reach with hands and arms, and speak or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to twenty-five pounds.

Work Environment:

  • Performs other work-related duties as required and assigned.
  • Able to travel up to 20% of the time.