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Learning Management System Administrator APAC

Restaurant Brands International

Restaurant Brands International

IT
Posted on May 21, 2025

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

This is a full-time, fully remote job opportunity. The employment contract will be provided via a third party employment agency.

Your Responsibilities:

  • Manage four main digital platforms (LMS and three Operations platforms) for the APAC region.
  • The Digital Platform Scope will include routine user management, creating New Country Entries, being the 2nd technical support level for regional users, and some other needs within the digital scope.
  • It is expected to participate on some occasions in the ongoing enhancement needs of the platforms in collaboration with IT and the international training team.
  • Build strong relationships with the franchisee of the 4 brands to ensure smooth support to their users.
  • Work on several training projects in coordination with the international training team.
  • Collect feedback regularly to evaluate, improve, and fix any issues within the training content and the digital platforms.
  • Continuously learn about the digital platforms, the training processes, and the overall operations system of the company.
  • Reporting creation and distribution for RBI and Franchisees.
  • The role will have a good chance to evolve in scope so a great career growth opportunity for the right candidate.

Your skills & experience:

  • A Bachelor’s degree or above.
  • 2+ years of training/coaching experience
  • Strong experience level in Learning Management systems (LMS) and Digital Platforms.
  • Knowledge of Docebo will be an advantage.
  • Fluent English.
  • Experience in training/coaching content development.
  • Strong Microsoft Skills (Particularly Excel & PowerPoint is a must).
  • Experience working in an international role is preferable.
  • Experience working in a QSR restaurant is preferable.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.