The Corporate Technology DevOps team will be working very closely with development to ensure that the environment is stable, resilient, and new features and functionality is delivered in a timely fashion. This team is also responsible to ensure that the L1 support team is armed with the proper knowledge, tools, and documentation to be able to support the day-to-day issues or alerts which may come up in production.

Principal Responsibilities

• End to end ownership of the production environment

  • Infrastructure management

  • Release planning and deployment

  • Incident and problem management

  • Capacity Planning / BCP Testing

• Build strong relationships with development and end-users/clients

  • Foster the DevOps culture

  • Focus on client service and delivery

• Become the go-to person for your area of responsibility

  • Build subject matter expertise

  • Cross train L1 team and other DevOps teams

Qualifications/Skills Required

• Minimum 5+ years’ experience supporting an enterprise environment

• Background in Computer Science, Electrical Engineering or equivalent

• Must have previous experience supporting business facing applications

• Technical Skills

  • Strong scripting skills (Python, PowerShell, Perl, etc)

    • Python preferred

  • Excellent SQL skills and knowledge of various database systems

    • Must be able to run and understand complex queries

  • Ability to support both Windows and Unix/Linux environments

  • Exposure to the following

    • RabbitMQ

    • Kafka

    • AWS

    • CI/CD

• Soft Skills

  • Strong verbal and written communication skills

    • Able to communicate complex problems

    • Understands how to tailor communication based on the audience

  • Highly analytical with excellent problem solving ability

  • Must have a sense of urgency and strong ownership

  • Self-starter with ability to quickly pick up new concepts and technologies

  • Strong organization and project management skills