Community Manager
Kandji
Marketing & Communications
Miami, FL, USA
Posted on Oct 19, 2024
About Kandji
Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.
Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.
Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.
Kandji was also named to Forbes’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.
The Opportunity
Kandji is looking for a Community Manager who is passionate about building and nurturing thriving communities within the IT and security space. You will define and execute a comprehensive strategy to activate and engage our IT and security professionals through online and in-person experiences. By organizing community events, meetups, and fostering meaningful connections, you will play a pivotal role in shaping Kandji’s brand as a trusted leader in the IT and security space.
How you will make a difference day to day:
- Develop and execute community strategies that engage IT and security professionals, creating lasting relationships that align with our business goals.
- Organize and lead community events and meetups both online and in-person to foster interaction, education, and collaboration within the community.
- Launch and manage online community initiatives to drive ongoing engagement and knowledge sharing.
- Collaborate with the marketing, product, and sales teams to align community efforts with broader company objectives.
- Identify opportunities for community growth by listening to feedback and continuously refining your approach to meet the needs of our IT and security audience.
- Develop a community content plan to ensure a steady flow of relevant discussions, user-generated content, and educational resources.
- Track and report on key metrics related to community growth, engagement, and sentiment, sharing insights with leadership and key stakeholders.
- Actively engage with influencers, industry experts, and community leaders to broaden Kandji’s visibility in the IT and security space.
Minimum qualifications:
- 5-7 years of experience in a community management, event management, or customer engagement role, preferably within the technology, SaaS, or security industries.
- Proven experience organizing and executing both online and in-person events and meetups.
- Deep understanding of community building principles, with the ability to create meaningful connections and experiences for members.
- Strong organizational skills and the ability to manage multiple community initiatives simultaneously.
- Excellent communication and interpersonal skills, with a passion for engaging and helping others.
- Experience working with online community platforms (e.g., forums, Slack, Discord, Reddit) and social media tools.
- Data-driven mindset with the ability to analyze community performance metrics and adjust strategies accordingly.
- Self-starter with a proactive approach to growing and nurturing communities.
- Ability to work cross-functionally with internal teams (e.g., marketing, product) to ensure community initiatives align with business goals.
Preferred qualifications:
- Experience in the IT or cybersecurity space, with a deep understanding of the challenges and interests of professionals in these fields.
- Experience in influencer outreach and relationship building within tech communities.
- Proven track record of growing and managing successful communities in fast-paced environments.
Benefits & Perks
• Competitive salary
• 100% individual and dependent medical + dental + vision coverage
• 401(k) with a 4% company match
• 20 days PTO
• Health and wellness days
• Kandji Wellness Week the first week in July
• Equity for full-time employees
• Up to 16 weeks of paid leave for new parents
• Paid Family and Medical Leave
• Modern Health - Mental Health Benefits - Individual and Dependents
• Fertility Benefits
• Working Advantage Employee Discounts
• Free onsite fitness center
• Free parking
• Lunch 5 days/week
• Exciting opportunities for career growth
• An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.