• Location: Miami Shores, Florida
• Type: Contract
• Job #2002

Salesforce Marketing Cloud Specialist

Location: Remote (U.S.-based preferred)
Engagement Type: Subscription-based support
Duration: 6-month renewable contract (potential long-term)
Client Type: Fortune 500 enterprise – Automotive, Insurance, & Membership Services

About the Role

Our client is expanding their consultative services into the Salesforce ecosystem with a Fortune 500 enterprise client. This is a high-impact opportunity to support their Salesforce Marketing Cloud (SFMC) environment in coordination with Salesforce CRM and Adobe Experience Cloud tools. You’ll act as a strategic and technical expert within our subscription-based model — helping stabilize, optimize, and scale their marketing automation stack.

Key Responsibilities

• Marketing Cloud Strategy & Architecture
  

  • Assess and improve current SFMC configuration and data practices.
    

  • Advise on subscriber key implementation, identity resolution, and audience deduplication.
    

• Salesforce CRM Integration
  

  • Optimize connector usage between SFMC and Salesforce CRM.
    

  • Ensure accurate data syncs, campaign orchestration, and object relationships.
    

• Use Case Activation
  

  • Translate business goals into technical SFMC workflows (Journey Builder, Automation Studio, Data Extensions).
    

  • Help unlock underutilized platform features for high-impact use cases.
    

• Advisor + Executor Model
  

  • Operate independently and proactively — providing both strategic guidance and tactical implementation.
    

  • Reflect Navigator’s core principle: you’re not here to be managed, you’re here to lead.
    

• Cross-Functional Collaboration
  

  • Work closely with internal client teams: marketing ops, CRM, data, and IT.
    

  • Communicate effectively across technical and non-technical stakeholders.
    

• Documentation & Enablement
  

  • Document architecture and configuration decisions.
    

  • Provide guidance and knowledge transfer to client-side users.
    

Must-Have Experience

• 5+ years of hands-on Salesforce Marketing Cloud experience.
  

• Deep knowledge of subscriber key setup, contact model, and best practices for deduplication.
  

• Strong understanding of Salesforce CRM and the SFMC connector.
  

• Experience supporting marketing teams with limited internal expertise.
  

• Proven ability to solve technical problems and build scalable solutions independently.
  

• Strong communicator who thrives in a fast-paced, consultative environment.
  

Bonus Points For

• Experience with CDPs (AEP, Segment, etc.) or Adobe tools (AEM, Target, Analytics).
  

• Background in enterprise consumer-facing businesses (automotive, insurance, retail, travel).
  

• Understanding of the Navigator model: flexible, outcome-driven support that sits between staff augmentation and traditional consulting.