Quality Analyst - Summer Intern

Location: eMed HQ, Miami, FL 33132

Department: Quality Assurance & Regulatory

Reports to: Director of Quality & Regulatory

Duration: 10 - 12 weeks

Start Date: ideally June 2, 2025

About eMed
eMed is a pioneering healthcare technology platform company revolutionizing at-home and virtual diagnostics with its innovative 24/7 “Test to Treat” solutions and AI-based technologies. Our primary mission is to provide large employers, state/federal governments, unions, and payers with unique healthcare solutions aimed at reducing obesity, improving employee health, and lowering company healthcare costs. Our integrated GLP-1 medication weight management program utilizes state-of-the-art at-home blood collection kits and connected clinical telehealth services to screen, onboard, and manage qualified candidates, ensuring medication adherence and effective management of side effects through continuous telehealth support.

Position Summary
As a Quality Analyst Summer Intern, you will support our Quality Assurance and Regulatory teams in maintaining, improving, and documenting our Quality Management System (QMS) aligned with CLIA, CAP, and/or FDA regulations. You will gain hands-on experience in a fast-paced, startup environment while contributing to real-world quality initiatives essential to virtual diagnostic testing.

Key Responsibilities

• Assist in reviewing and updating Standard Operating Procedures (SOPs), work instructions, and other controlled documents
• Support internal audits and risk assessments for virtual lab operations and test development processes
• Collect, analyze, and summarize data for quality metrics and key performance indicators (KPIs)
• Help track and manage deviations, non-conformances, CAPAs, and change controls
• Support training compliance tracking and onboarding documentation for lab and tech teams
• Collaborate with R&D, Engineering, and Compliance teams to ensure quality practices are embedded in product development
• Participate in software validation documentation and testing for digital lab tools
• Assist with inspection readiness tasks and documentation organization

• Pursuing a Bachelor’s or Master’s degree in Life Sciences, Engineering, Public Health, Biomedical Sciences, Quality Systems, or related field
• Strong interest in diagnostics, digital health, or lab sciences
• Basic understanding of quality systems (ISO 13485, CLIA, FDA QSR, or similar) preferred
• Detail-oriented with excellent documentation and organizational skills
• Proficient in Microsoft Office or Google Workspace; exposure to QMS tools a plus
• Strong communication and analytical skills
• Ability to thrive in a dynamic, startup environment

• Paid, real-world experience in a regulated virtual healthcare environment
• Exposure to quality processes across lab, tech, and product development
• Mentorship from industry professionals
• Opportunity to drive innovation in digital health and make a tangible impact on patient outcomes
• Collaborative, mission-driven culture with a focus on cutting-edge technology