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Program Manager, Enterprise Learning Operations

Correlation One

Correlation One

Operations
Asia · Remote
Posted on Oct 23, 2024

Correlation One develops the workforce’s skills for the AI economy

Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers.

Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, USAID and the U.S. Department of Defense.

Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants.

Join us and let's shape the AI Economy together!

Your Impact

The Enterprise Project Manager will play a crucial role in supporting the Director of Learning Design, Enterprise Solutions by optimizing and reinforcing operational processes, managing learning solution projects, and ensuring consistency across client programs. This role will focus on building and maintaining operational infrastructure, streamlining processes, and ensuring high standards for content development and delivery. The Project Manager will be responsible for timelines, resource allocation, and ensuring that our systems are optimized to meet client expectations and deliver high-quality content.

A day in the life

  • Project Management: Lead specific learning solution projects, overseeing milestones, deliverables, and timelines to ensure the successful execution of client programs.
  • Process Optimization and Reinforcement: Work closely with the account management and content development teams to reinforce and streamline operational processes across projects.
  • Timeline and Resource Management: Create and maintain project timelines, ensuring sufficient wiggle room for content development while meeting client deadlines.
  • Standardization Across Programs: Ensure consistency in operations and learning solutions across different clients by leveraging successful practices and templates from one program to another.
  • Operational Infrastructure: Design and implement operational systems to support content development and ensure seamless client delivery.
  • SME Hiring and QA Processes: Oversee and review the hiring and onboarding processes for Subject Matter Experts (SMEs), data/AI coaches, and instructors. Ensure quality assurance processes are followed and consistent across all programs.
  • Testing and Optimization: Test, evaluate, and optimize operational systems and processes, ensuring they support scalability and efficiency.

Your expertise

  • Experience in Project Management: 3-4 years of experience managing complex projects, preferably in EdTech, learning solutions, or content development.
  • Operational Expertise: Experience creating operational infrastructure, implementing systems, and reinforcing processes to improve efficiency and consistency across multiple projects.
  • SME Management: Familiarity with the process of hiring and managing SMEs (e.g., content developers, instructors, data/AI coaches) and experience in ensuring high standards of quality across learning programs.
  • Process Optimization: Proven ability to identify areas for operational improvement, test new systems, and drive process optimization.
  • Cross-Functional Collaboration: Ability to work with multiple departments (account management, content, product) to ensure successful project execution and alignment with strategic goals.
  • Adaptability in Fast-Paced Environments: Comfortable working in a fast-paced, dynamic environment with the ability to handle multiple projects and prioritize competing deadlines.
  • Client-Focused Problem Solving: Demonstrated experience managing client-facing projects, with an ability to proactively identify and resolve challenges.

Where you are

  • This role is remote and can be located anywhere that is compatible with EST time zone. We are headquartered in New York City and have office space in Midtown Manhattan.

How we support our people

  • Insurance or subsidies based on country
  • Unlimited Time Off, with a minimum time off recommendation
  • 10 company-paid holidays
  • Official company-wide holiday for the last week of the calendar year
  • Access to free data skills training through our programs
  • A company culture that empowers individuals and embraces diversity through its core mission

The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets.

Correlation One’s Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com.