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Teaching Assistant: Cloud Support Specialist

Correlation One

Correlation One

Customer Service
Germany · Spain · Europe · Remote
Posted on Thursday, May 16, 2024

Correlation One is an education technology company who is building the workforce development platform of the future.

We close skill gaps for enterprises, governments and individuals, while empowering disenfranchised segments of the workforce. By providing training-to-job programs that are 100% free for learners, we eliminate traditional barriers to opportunities. We are committed to helping enterprises like Amazon, Walmart, Prudential, Citadel, Citi, Johnson & Johnson, Target, Morgan Stanley, EY and others reskill their workforces to prepare them for the jobs of tomorrow. We build community-oriented, jobs-first learning experiences that offer a human touch and leverage technology to create best-in-class outcomes for everyone.

Each program is taught by industry leaders and experts, professors and teaching assistants, delivered virtually to cohort-based learning communities. We currently run over 12 types of programs for 12,000+ learners each year in 10+ countries, and we plan to grow 5-10x in the next two years.

Correlation One is proud to be ranked #6 in LinkedIn's Top Startups 2022 list and a Fast Company’s World Changing Idea winner. Join us as we build the workplace development platform of the future!

Your impact

TAs play a critical role in teaching ~25 - 30 learners (as part of a larger class) in Correlation One’s virtual Cloud Support Specialist training program. The commitment is to the duration of the training program to support synchronous sessions as well as provide asynchronous support to Fellows to support comprehension and learning. This is a fully remote role.

A day in the life

  • We will host 1-2 live onboarding sessions, where we will walk through the program elements, set you up on our systems, and ensure that you are prepared to support our Amazon learners effectively before the program launches. We will provide training materials in advance of, during, and after these onboarding sessions, which will be important for you to ensure your understanding of this content and your responsibilities.
  • Join us for our program launches, which will take place on the first day of the program, where you will introduce yourself to learners.
  • Attend all classes as listed below.
    • July 8 - December 13
    • Times: 1:00pm - 4:00pm ET (Monday and Friday)
  • Provide 6 hours of individual office hour sessions for learners each week. You may set these hours within our parameters, for your convenience.
  • Work with fellow instructors/TAs and our team on ways to improve learner experience (Note: you will be paired with a fellow TA to support a cohort of learners)
  • Host weekly virtual review sessions

Your expertise

  • 3-5 years of professional work experience in Cloud Support, Cloud Engineering, Software Engineering, DevOps, etc.
  • AWS Cloud Practitioner certified
  • A desire to support students in expanding their careers in technical roles
  • Empathy, flexibility, patience; passion for working with diverse learners who are new to content
  • Outstanding team and people management skills; exemplary written and verbal communication skills
  • Ability and willingness to understand and use new learning and content management systems
  • Fluent in German or Spanish and English

Preferred Qualifications:

  • Certification in AWS, Linux, etc.
  • Experience with Slack, Zoom, and Gmail
  • Prior mentorship or teaching experience at any level

Time commitment

  • Required dates and times for lectures
    • July 8 - December 13
    • Times: 1:00pm - 4:00pm ET (Monday and Friday)
  • Time commitment outside of lecture
    • Up to 6 office hours per week
    • Asynchronous support to learners

Where you are

  • This is a remote position with the preference that the ideal candidate be located in the US and/or is willing to support live instruction in the Eastern time zone.

Correlation One’s Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact peopleops@correlaiton-one.com