Senior Account Manager
Coda Search
Our client is a full service marketing and advertising agency, headquartered in New Jersey, with offices in Philadelphia and St. Petersburg, FL. They are looking for a Client Services professional who is excited to develop their career while supporting a Fortune 500 client-base.
Must be able to work onsite 3 days a week at our St. Petersburg office (we pay for parking).
Our Ideal Candidate:
This role centers on building strong relationships, effective communication, and working within established guidelines. Success requires a friendly, persuasive communicator who can motivate others, handle details accurately and efficiently, and follow structured processes while supporting company, team, and client needs. The pace is fast, with a focus on both precision and people—managing details carefully while maintaining positive relationships. Experience in healthcare services, especially patient programming, is highly valued.
Requirements & Responsibility:
• Ability to think big while never losing site of details
• Lead clients and co-workers through planning sessions
• Must crave structure and organization
• Proactively uncover opportunities within client relationship
• Clearly define scope of campaigns and projects while being able to articulate to clients and creative teams
• Ability to build and grow client relationships with a proven track record
• Effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Partner with Creative, Client Service and Strategy teams to meet strategic objectives
• Provide insights and recommendations derived from campaign/project analytics to clients
• Digitally-savvy with an understanding of a “no boundaries” approach when planning digital and traditional client campaigns/projects.
• Must be willing to jump in and roll up his/her sleeves to help out when necessary
• Lead by example, with first-hand knowledge of area of expertise.
• Strong, friendly follow-up necessary on tasks delegated to ensure proper results
• working with and through others, especially in a helping role There is a need for a persuasive, "selling" (rather than "telling") communication style
• Very socially focused; requires a "how can I help you?" attitude Lots of attention spent on building and maintaining relationships, especially where helping, not pressuring, others fosters the relationship
• This is an onsite/hybrid role. Employees are expected to be onsite two to three days/week.
Experience:
• experience building great client relationships and producing outstanding work
• Proficient communicator and presenter
• Driven, team player, mentor
• Never satisfied with “good” work, always looking to make it great
• Experience in digital strategy