ABOUT BEYCOME

At beycome, we're changing the way people buy and sell real estate. We've helped thousands of homeowners save money by giving them a smarter, more affordable way to sell their homes — without paying a traditional commission.

We're a fast-growing company that moves quickly, embraces new ideas, and genuinely cares about our customers. If you enjoy solving problems, working with a strong team, and making a real impact every day, you'll fit right in.

ABOUT THE ROLE

We're looking for a licensed real estate professional with hands-on industry experience to join our Customer Success & MLS Operations team.

This is a high-volume, fast-paced, in-office role. You'll handle a steady flow of phone calls (30+ per day), emails, and customer requests from morning to close. You must be comfortable multitasking, moving quickly, and maintaining accuracy under pressure — all without losing the human touch that makes a great customer experience.

Buying or selling a home can be stressful. When customers have questions or hit a roadblock, you'll be the person who finds the solution, communicates clearly, and follows the matter through to completion. No hand-offs, no half-answers — you own it from start to finish.

WHAT YOU'LL DO

• Handle a high volume of inbound phone calls (30+/day) and emails/tickets throughout the day

• Assist sellers with their listings, MLS updates, showings, contracts, and account questions

• Review listing information and ensure MLS requirements are handled accurately and on time

• Troubleshoot customer issues and drive toward resolution as quickly as possible

• Coordinate with our Sales, MLS, and Title teams to provide accurate, timely support

• Take full ownership of customer issues and follow them through to completion

• Deliver friendly, professional service — even in stressful or high-pressure moments

REQUIRED QUALIFICATIONS

• Real estate experience is a must — working knowledge of MLS listings, transactions, contracts, and showings

• Strong written and verbal communication skills

• Proven ability to manage high volumes of customer requests without sacrificing accuracy

• Natural multitasker — you can prioritize, pivot, and move with urgency

• Strong attention to detail and organizational skills

• Calm and professional under pressure

• Comfortable learning and navigating multiple technology platforms

• CRM experience is a plus

WHAT SUCCESS LOOKS LIKE

Our best team members don't wait for someone else to solve the problem. They take ownership, communicate clearly, move with urgency, and think critically.

They understand that great customer service isn't about reading from a script — it's about listening, finding solutions, and making sure every customer feels taken care of from beginning to end.

WHAT WE OFFER

• Competitive salary

• Quarterly performance bonuses

• Health, dental, and vision benefits

• Hands-on training and ongoing support

• Clear opportunities for advancement as the company grows

• A collaborative, team-oriented office environment

• The chance to make a real impact at a company reshaping the real estate industry

HOW TO APPLY

Send your resume and a short introduction to: carolina@beycome.com

Bonus points if you include a quick 1–2 minute video telling us:

• Who you are

• Why you want to work at beycome

• A time you solved a difficult customer or real estate problem

We hire people, not robots. We'd like to learn who you are — not just what's on your resume.

beycome is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.