Assurant is looking for a Lead Sales Agent to join our dynamic team. We are a fast-paced, energetic environment where you drive the results while having the opportunity to connect remotely and enjoy competitive work from the comforts of home. You will supervise the day to day operations while providing guidance and support to the sales staff. Position relies on supervisory experience and judgement to plan and accomplish service standards, best practices, and procedures. You will also serve as the point of contact in fulfilling the insurance needs of our clients by assisting them with the sales process via live chat or selling coverage via inbound calls for: Renters Insurance, Manufactured Housing and other lines of business.

Responsibilities

Lead 60%-70%

• Provide guidance and/or technical expert in areas of responsibilities and can ensure requirements are understood and met by internal and external resources

• Support an environment of effective control within the department

• Support management with company and regulatory requirements

• Assist managers with coaching and developing sales staff

• Support best practices and skill growth opportunities in functional areas

• Support strategic work projects as appropriate

• Prioritize and manage workflow to ensure responsibilities are balanced

• Identify areas that require improvement and recommend suitable solutions

• Handle escalated issues

Sales Agent 30% - 40%

• Handle inbound calls for multiple products with no prospecting or cold calling

• Outbound calls to follow up on existing quotes

• Establish a good liaison with our client's customers while selling Renters, Manufactured Housing, and other lines of business.

• Adopt and develop strategies while meeting departmental monthly sales goals

• Track and monitor personal results to meet monthly sales and key performance goals

• Follow underwriting requirements and corporate policies while negotiating sales

• Navigate a computerized data entry system, internet, and/or other relevant applications for tracking, information gathering, troubleshooting and transaction processing

• Complete mandatory licensure continuing education and other training sessions as appropriate

• Remain positioned and well informed of changes implemented that affect your work

Required Qualifications

• High school diploma or GED

• One (1) plus year of sales related experience

• Previous supervisory experience

• Solid computer, grammar, and multi-tasking skills

• Must possess a Property & Casualty or Personal Lines insurance license or be willing to obtain one of these licenses.

• Ability to become appointed/licensed as a non-resident agent in all applicable states

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.