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​Program Manager - Miami

America On Tech

America On Tech

Operations
Posted 6+ months ago
Position Title: Program Manager
Position Type: Full-time
Location: Miami (Hybrid)
Salary: $70,000
Start: June 2024

About America On Tech:
America On Tech is an award-winning, early pipeline technology talent accelerator on a mission to decrease the racial wealth gap by creating pathways for underestimated students to thrive in technology and innovation. To date, we have worked with 5,000+ students by leveraging the time, talent and expertise of software engineers and developers to teach our tuition-free courses and help provide work-based internship and learning programs to promote the advancement of underrepresented students into technology. Founded in 2014, AOT’s work has been featured in Forbes, CNN, The Huffington Post, TechCrunch, BET and other leading publications. AOT has also been awarded by Forbes 30 Under 30, Wells Fargo and the Brooklyn Borough President’s Office.

Who We Are Looking For:
We are currently looking for a Program Manager to help manage our high school technology programs in Miami. Your day-to-day will include working directly with our students, families, corporate partners and volunteers to ensure their success in our programs. This is a great opportunity for a creative and enthusiastic professional looking to help shape the vision of a promising non-profit and is inspired by the potential of students. Successful candidates are solutions-oriented, data-loving, entrepreneurial and passionate about education. The Program Manager will report to the Program Director.

Responsibilities Include:
Student Recruitment & Admissions:
  • Work with Program Director to recruit and enroll students into programs
  • Help to create, update, track, collect, and review admissions materials that include parent consent forms, on-boarding surveys, RSVP forms, school transcripts and other materials

Program Management, Operations & Logistics:
  • Setup/maintain all virtual and in-person classroom learning environments - including Zoom, Google Classroom, Google Calendar, and Repl.it
  • Manage and implement curriculum edits, as needed
  • Act as point of contact for assigned program cohorts to coordinate with instructors, peer mentors, students, and volunteers
  • Manage communication/reminders for all students, volunteers, and peer mentors regarding class sessions/announcements
  • Manage the peer mentors in respective cohorts to ensure their understanding of their responsibilities
  • Support alumni relationships and programming initiatives
  • Serve as program support for our school and community partners working with AOT’s curriculum which include any partnerships AOT has established through its Teacher Professional Development Program and CBO Partnership Program
  • Complete any additional program support duties as assigned

Student Culture, Learning & Outcomes Management:
  • Develop a strong and engaging classroom culture for students and instructors to ensure group and classroom bonding
  • Evaluate student progress with program team through weekly check-ins and progress reports
  • Develop action plans with students to support their learning and content retention throughout the program
  • Ensure strategies and activities are implemented in a consistently high-quality manner and align with program model and expected outcomes

Program Data Collection & Evaluation:
  • Help Program Director evaluate/report on program outcomes by administering surveys to students, instructors, and families
  • Track and collect student information, including program attendance and engagement
  • Track and retain collection of each student project and artifacts from programs
  • Support the evaluation of policies and practices to ensure program goals are achieved

Qualifications:
  • You are an enthusiastic leader excited to shape the skills, minds, and trajectories of eager students
  • You have at least 2 years of program management experience in the nonprofit sector / education sector
  • You are detail-oriented and data-loving
  • You are the person that your colleagues naturally gravitate to when they are trying to figure something out
  • You are an excellent communicator - oral and written
  • You have the ability to collaborate and work effectively on a multicultural team
  • You are motivated by a fast-paced work environment and are comfortable working through ambiguity
  • You are proficient in Google Suite (especially Google Docs, Google Slides, Google Sheets and Google Classroom)
  • You have experience working in a remote environment and use of requisite tools (i.e. video conferencing, messaging, etc.)

Preferred, but not required:
  • An understanding of the following topics:
    • HTML/CSS (strong/expert understanding) and JavaScript/jQuery/Bootstrap (intermediate understanding), and/or Product Management, and/or Digital Marketing, and/or Data Science, and/or UX/UI Design
  • Experience using Salesforce or other CRM tools
  • Proficient in speaking and writing Spanish
  • Background in student learning, pedagogy and curriculum development
  • Background in classroom management, workshop / classroom facilitation and professional development
  • Superior interpersonal, customer service and community relationship-building abilities
  • Relevant Bachelor's Degree