Akkodis is seeking a Customer Service I for a Contract with a client in Orlando, FL. Responsible for handling inbound and outbound customer calls for supply orders and follow-ups while maintaining accurate records and adhering to established processes.

Rate Range: $21/hour to $22/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Customer Service I job responsibilities include:

• Handle inbound and outbound calls to assist customers with supply orders, follow-ups, and general inquiries.

• Maintain accurate customer records and update information in the system according to established processes.

• Provide technical support for equipment-related issues while ensuring clear and professional communication.

• Adhere to company guidelines and work instructions to meet call expectations and service standards.

• Utilize multiple computer systems and resources to retrieve and input customer information efficiently.

• Demonstrate strong organizational skills to manage time effectively and ensure timely resolution of customer requests.

Required Qualifications:

• High school diploma or equivalent; associate degree preferred.

• Minimum 1–2 years in customer service or call center environment.

• Ability to manage inbound and outbound calls efficiently while maintaining accurate customer records.

• Strong time management and professional communication skills with excellent phone etiquette.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Nitish.Kumar2@akkodisgroup.com.

Pay Details: $21.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.