We are seeking a highly technical, customer-focused Solution Engineer to bridge the gap between our product, sales, and client success teams. This role is responsible for understanding customer challenges, designing tailored AI-driven solutions, delivering compelling technical demonstrations, and supporting successful deployments.

As one of our first Solution Engineering hires in the US, this person will play a critical role in building the foundation of our go-to-market and customer engagement strategy in the region. This is a high-impact opportunity to shape processes, influence product feedback loops, and help define how we scale technical partnerships with enterprise customers in the US market.

The ideal candidate is equally comfortable discussing architecture with engineers and business value with executives.

• 5+ years of experience in Solution Engineering, Sales Engineering, or Technical Consulting
• Strong understanding of APIs, system integrations, cloud environments, and data architecture
• Strong experience working with and understanding of AI/ML, automation platforms, or SaaS products
• Ability to communicate complex technical concepts to non-technical stakeholders
• Strong problem-solving and analytical skills

Preferred Qualifications

• Experience in AI implementation, automation workflows, or enterprise SaaS
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Background in process optimization or digital transformation initiatives
• Startup experience or experience in fast paced environments

Pre-Sales & Discovery

• Partner with Account Executives to identify customer needs and technical requirements
• Lead technical discovery sessions and solution scoping workshops
• Translate business objectives into scalable AI and automation architectures
• Develop solution proposals, technical documentation and implementation roadmaps

Solution Design & Demonstration

• Design customized solution architectures using the Aсclaim.ai platform
• Deliver tailored product demos, proofs of concept (POCs) and pilot programs
• Build integrations with customer systems (CRM, ERP, APIs, databases, etc.)
• Collaborate with Product and Engineering teams to communicate customer feedback and feature gaps

Implementation & Post-Sales Support

• Support onboarding and deployment of enterprise clients
• Ensure technical success during initial rollout and scaling
• Troubleshoot integration and performance issues
• Document best practices and reusable solution templates

• Experienced team, Acclaim is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations.
• Cutting-edge technologies, we build a technology using our areas of expertise including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models.
• Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies.
• Health insurance stipend – we provide a monthly allowance to help cover your individual health plan.
• A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!