Director Sales Engineering - South
South Florida Tech Hub
Director Sales Engineering – South
Crown Castle works around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. As the largest shared infrastructure provider in the United States, Crown Castle owns, operates and leases more than 40,000 cell towers, 80,000 small cells and over 80,000 route miles of fiber across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is a NYSE S&P 500 and Fortune 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $100 billion.
Position Title: Regional Director Sales Engineering – 9E
Responsible for leading a team of Sales Engineers that provide the technical support to the Sales Engineering team in the South Region
Essential Job Functions
Provide the technical expertise to develop custom solutions that meet customer requirements.
Provide the training and knowledge required to develop the technical competencies of the Sales Engineers and by extension the Sales Team.
Support the definition and development of new products based on feedback from the Sales Engineers and customers.
Function as the primary technical resource to review and respond to all pre-sales design requirements that Crown Castle receives.
Provide technical direction to Sales Engineers to develop solutions for customer opportunities.
Participate in customer meetings as required to support Sales opportunities.
Develop technical proposals and presentations for Sales, Sales Engineers, and Customers.
Bachelor of Arts Computer Science or Bachelor of Science Engineering
Industry certification in IP discipline (CCNA, MEF, Vendor Specific) preferred but not required
Seven (7) or more years of experience in Technology, Network Design and Engineering, Product Management, and/or Sales Engineering.
Ability to multi-task and meet customer deadlines.
Strong sales skills in presentation and proposal design
Experience/Knowledge with competing technologies and service providers and application of that knowledge in the sales cycle
Experience with computer software programs such as CRM tools and Microsoft Office Products including Excel & Visio & Mapping software
Ability to multi task and meet multiple deadlines
High degree of knowledge of Fiber Optic characteristics, such as impact of dB loss, latency
Strong knowledge of general industry networking technologies such as IP, MPLS, Ethernet, SONET, DWDM
Working knowledge of Carrier Ethernet Technologies including MEF 9 & 14 standards; VLANS, Q-in-Q, Data Link Layer Tunneling, RSTP, G.8032, Y.1731
Knowledge of IP Routing protocols such as BGP and Routed Protocols, including IPv4 and IPv6
Demonstrated success as a top sales performer consistently exceeding quota
Strong desire to learn the telecommunications sales market
Must have the ability to prospect, qualify, and close at multiple levels
Basic understanding of data/Internet uses and demonstrated ability to sell to business customers
Strong computer knowledge: MS Office including Microsoft Word, PowerPoint, and Excel; contact management software experience (Salesforce, Microsoft CRM, Siebel)
Reports to: Vice President of Sales Engineering
Title(s) of direct reports (if applicable: Sales Engineer, Senior Sales Engineer
Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. During COVID19 conditions, this role will work remotely to mitigate risk. This position will require travel when conditions allow.
Additional Information: N/A