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Learning and Development Manager

South Florida Tech Hub

South Florida Tech Hub

Sales & Business Development
Fort Lauderdale, FL, USA
Posted on Friday, February 9, 2024

CloudHesive is an Amazon Premiere Partner and Amazon Managed Services Partner founded by veterans in the cloud technology space. We help our customers adapt and transform their organizations by leveraging the power of the public cloud ecosystem through consulting and next generation managed services with a focus on Operational Excellence, Security, Reliability, Performance Efficiency and Cost Optimization.

Our employees are the foundation of our success, and we invest in them! We are growing fast and have built a phenomenal team through in-depth training, partner events, community involvement, mentoring and much more. We move quickly, act decisively, and communicate openly to drive a collaborative environment and our customer’s success. With offices in the U.S. and Latin America, you will work with experts in the industry on revolutionary technology solutions that have been deployed successfully around the globe.

The Opportunity:

We are seeking a Learning and Development Manager to join our growing team and have a strong preference for this position to be based at our worldwide corporate headquarters in Fort Lauderdale, FL. The Learning and Development Manager will have the opportunity to work with talented colleagues and senior leaders throughout our entire organization to drive excellence in learning and development. We’re looking for an exceptional Learning and Development Manager who will be responsible for creating and delivering internal programs that will help our team members gain the skills they need across all areas of the business. In this role, you will impact multiple areas of learning and development including building content supporting the onboarding, and ever boarding of new employees, creating new training content based on business needs and champion the needs of all CloudHesive team members throughout their tenure with CloudHesive. The L&D Manager will be an outstanding facilitator of change and learning in support of a growth mindset culture. We believe that training goes beyond providing information. We give users the tools and confidence they need to perform at their best. We know our job isn’t done until they have built the habits that make world class performance second nature.

What you’ll be doing:

Design and develop an Integrated Learning and Development strategy and Training Platform, i.e., CloudHesive University, based on a thorough analysis of L&D needs of the organization
Implement and operate the Udemy Learning Management System to deliver a blended approach to learning across the business including e-learning, virtual classrooms, and classroom-based training events.
Develop and manage an appropriate training needs analysis framework to ensure effective implementation and monitoring of training, competence & skill standards
Ensure that the training, skills and competence framework and all training align with organizational objectives
In conjunction with managers, develop training programs and career development paths for employees ensuring managers create individual employee development plans
Build and subsequently manage the competency-based team-specific 30/60/90 Day Program, aligning it with the existing New Hire Onboarding Program
Measure the impact of the program as it relates to decreasing ramp-time to productivity for all team members
Develop a new Mentoring / buddy program and manage it going forward
Gain a detailed understanding of CloudHesive to strengthen our employees’ connection with our business, our clients and each other
Coach our employees to navigate change, learn new information and seek opportunities to grow
Identify internal knowledge or skill gaps and recommend/develop training solutions that will support the development of internal teams (with support from Manager)
Level up the entire organization by knowing who’s who and how to get the information from our internal SME’s to the right team member in the right way at the right time

Is this role for you?

Bachelor’s degree (B.A.) from a four-year college or university; and/or 6+ years of related experience and/or training; or equivalent combination of education and experience.
Proven experience developing and delivering a fully operational training platform that utilizes multiple delivery methods (in person coaching, workshops, e-learning, etc.)
Experience with Udemy or similar LMS preferred
Training cycle experience including Training Needs Analysis, Training Design, Training Delivery and Evaluation.
Information Technology or Cloud industry experience a plus
Excellent interpersonal and communication skills with the ability to persuade and influence
Coaching and feedback skills
Awareness of the value and importance of equality and diversity
Languages: Must be fluent in English. Knowledge of additional languages is an advantage
Experience in the delivery of in person workshops, audio and visual training solutions, e-learning, and learning management systems desirable.
Proven success as an internal/external training and development practitioner
Experience delivering and facilitating learning and development interventions
M&A experience a plus
Must have ability to think and work independently, take initiative, and make the right tradeoff decisions as it relates to projects or HR processes
Ability to understand the business operations from both a strategic and tactical perspective
Comfortable working in ambiguous business situations
Must possess consultative style and approach with proven ability to develop credible relationships with business partners
Excellent verbal and written communication skills and the ability to present his/her point of view in varied business situations
Strong skills in PowerPoint/Excel/Word

In addition to the perks of working with an awesome team, CloudHesive offers competitive compensation, comprehensive benefits, training on cutting edge technology and partners (AWS), a flexible work schedule, responsible time off, standing desks, a kitchen filled with snacks chosen by our employees and much more! If you think you’d be a great fit, we’d like to learn more about you!