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Intermediate Systems Analyst

South Florida Tech Hub

South Florida Tech Hub

Marketing & Communications, IT
West Palm Beach, FL, USA
Posted on Friday, February 9, 2024

SUMMARY: Under the general direction of the Manager, Application Services, the Intermediate Systems Analyst position provides experienced process and system requirements definition, analytical and/or programming capabilities, computer application development and/or maintenance, and support services to meet client IT and business needs.

The Intermediate Systems Analyst provides service to the ITS client community, faculty, staff, and students, protecting the integrity and confidentiality of all data and information through physical and electronic measures. The ISA evaluates and documents client needs/business processes, including current process analysis and proposed revisions to optimize business processes. Assist with the design and documentation of system functional requirements in formats to facilitate the development of deliverables such as Request for Proposals and/or Information, custom development efforts, project-based planning documents such as scope documents, and client services communication is required. The ISA works with IT staff, clients, and/or vendors to evaluate, develop, and implement solutions including both packaged system solutions and custom development applications options and provides ongoing troubleshooting, support, and maintenance of production applications.

The successful candidate will have experience working in teams, both interdepartmental and with other constituents of the university. Systems Analysis and Integration experience are required. The ISA will be experienced in deployment, maintenance, and operations analysis, as well as project management. Additionally, this position may be required to maintain a standby status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation.


Ability to program MS SQL Server, C#, ASP, ASP.NET
Understand the principles of systems analysis and programming.
Understand the concepts of a relational database.
Ability to communicate effectively with end-users.
Experience with client-server, web, and web services application development.
Experience with DBMS, SQL, and T-SQL
Possess strong analytical, troubleshooting, and problem-solving skills
Experience with Jenzabar, InfoMaker, or similar student information systems is desired.
Ability to manage multiple projects and end-user support tickets simultaneously.
Working knowledge of report writing
Experience with Extract, Transform, Load (ETL) tools

EDUCATION AND EXPERIENCE: A Bachelor’s degree (B.S. or B.A.) from an accredited university is highly preferred with a major in Computer Science, including courses in computer programming, systems analysis, system development, or systems engineering. A minimum of four (4) years of analysis/programming experience, with a bachelor’s degree, or at least seven (7) years of analysis/programming job experience without a degree.